Work as part of the wider
team delivering high quality medical care and screening to an area of high
need.
Work as an autonomous practitioner, responsible for the provision of medical services to the practice population, delivering an excellent standard of clinical care whilst complying with the PMS contract. Furthermore, the post-holder will adhere to the GMC standards for good medical practice, contributing to the effective management of the practice, leading by example, maintaining a positive, collaborative working relationship with the multidisciplinary team.
Job description
Job responsibilities
All
staff at The Villages Medical Group have a duty to conform to the following:
Equality, Diversity & Inclusion
A good attitude and positive action towards
ED&I creates and environment where all individuals are able to achieve
their full potential. Creating such an environment is important for three
reasons: it improves operational effectiveness, it is morally the right thing
to do, and it is required by law.
Patients and their families have the right to be
treated fairly and be routinely involved in decisions about their treatment and
care. They can expect to be treated with dignity and respect and will not be
discriminated against on any grounds including age, disability, gender
reassignment, marriage and civil partnership, pregnancy and maternity, race,
religion or belief, sex or sexual orientation. Patients have a responsibility
to treat other patients and our staff with dignity and respect.
Staff have the right to be treated fairly in
recruitment and career progression. Staff can expect to work in an environment
where diversity is valued and equality of opportunity is promoted. Staff will
not be discriminated against on any grounds including age, disability, gender
reassignment, marriage and civil partnership, pregnancy and maternity, race,
religion or belief, sex or sexual orientation. Staff have a responsibility to
ensure that you treat our patients and their colleagues with dignity and
respect.
Safety, Health, Environment
and Fire (SHEF)
This practice is committed to supporting and
promoting opportunities to for staff to maintain their health, well-being and
safety. You have a duty to take reasonable care of health and safety at work
for you, your team and others, and to cooperate with employers to ensure
compliance with health and safety requirements. All personnel are to comply
with the Health and Safety at Work Act 1974, Environmental Protection Act 1990,
Environment Act 1995, Fire Precautions (workplace) Regulations 1999 and other
statutory legislation.
Confidentiality
This
practice is committed to maintaining an outstanding confidential service. Patients
entrust and permit us to collect and retain sensitive information relating to
their health and other matters, pertaining to their care. They do so in
confidence and have a right to expect all staff will respect their privacy and
maintain confidentiality at all times. It is essential that if, the legal
requirements are to be met and the trust of our patients is to be retained that
all staff protect patient information and provide a confidential service.
Quality & Continuous Improvement (CI)
To
preserve and improve the quality of our output, all personnel are required to
think not only of what they do, but how they achieve it. By continually
re-examining our processes, we will be able to develop and improve the overall
effectiveness of the way we work. The responsibility for this rests with
everyone working within the practice to look for opportunities to improve
quality and share good practice.
This
practice continually strives to improve work processes which deliver health
care with improved results across all areas of our service provision. We
promote a culture of continuous improvement, where everyone counts, and staff
are permitted to make suggestions and contributions to improve our service
delivery and enhance patient care.
Induction Training
On arrival at the
practice all personnel are to complete a practice induction programme; this is
managed by the Deputy Practice Manager.
Learning and Development
The
effective use of training and development is fundamental in ensuring that all
staff are equipped with the appropriate skills, knowledge, attitude and competences
to perform their role. All staff will be required to partake and complete
mandatory training as directed by the training coordinator, as well as
participating in the practice training programme. Staff will also be permitted (subject to
approval) to undertake external training courses which will enhance their
knowledge and skills, progress their career and ultimately, enable them to
improve processes and service delivery.
Collaborative Working
All
staff are to recognise the significance of collaborative working. Teamwork is
essential in multidisciplinary environments. Effective communication is
essential and all staff must ensure they communicate in a manner which enables
the sharing of information in an appropriate manner.
Service Delivery
Staff
at The Villages Medical Group must adhere to the information contained with
practice policies and regional directives, ensuring protocols are adhered to at
all times. Staff will be given detailed information during the induction
process regarding policy and procedure.
Security
The
security of the practice is the responsibility of all personnel. Staff must
ensure they remain vigilant at all times and report any suspicious activity
immediately to their line manager. Under no circumstances are staff to share
the codes for the door locks to anyone and are to ensure that restricted areas
remain effectively secured.
Professional Conduct
At
The Villages Medical Group staff are required to dress appropriately for their
role. Administrative staff will be provided with a uniform whilst clinical
staff must dress in accordance with their role.
Leave
All personnel are entitled to take leave. Line managers are to ensure all of their staff are afforded the opportunity to take a minimum of 20 days leave each year, and should be encouraged to take all of their leave entitlement.
Primary Responsibilities
The following are the core responsibilities of the salaried GP.
There may be on occasion, a requirement to carry out other tasks; this will be
dependent upon factors such as workload and staffing levels:
a. The delivery of highly effective medical care to the entitled
population
b. The provision of services commensurate with the PMS contract
c. Generic prescribing adhering to local and national guidance
d. Effective management of long-term conditions
e. Processing of administration in a timely manner, including
referrals, repeat prescription requests and other associated administrative
tasks
f. On a rotational basis, undertake telephone triage and duty
doctor roles
g. Maintain accurate clinical records in conjunction with good
practice, policy and guidance
h. Working collaboratively, accepting an equal share of the
practice workload
i. Adhere to best practice recommended through clinical
guidelines and the audit process
j. Contribute to the successful implementation of continuous
improvement and quality initiatives within the practice
k. Accept delegated responsibility for a specific area (or
areas) or the QOF
l. Attend and contribute effectively to practice meetings as
required
m. Contribute effective to the development and maintenance of
the practice including; clinical governance, training, financial management and
HR
n. Ensure compliance with the appraisal process
o. Prepare and complete the revalidation process
p. Commit to self-learning and instil an ethos of continuing
professional development across the practice team
q. Support the training of medical students from all clinical
disciplines
r. Support the partners in achieving the strategic aims of the
practice, making recommendations to enhance income and reduce expenditure
s. Review and adhere to practice protocols and policies at all
times
t. Encourage collaborative working, liaising with all staff
regularly, promoting a culture of continuous improvement at all times
Secondary Responsibilities
In addition to the primary responsibilities, the salaried GP may
be requested to:
a. Participate in practice audits as requested by the audit lead
b. Participate in local initiatives to enhance service delivery
and patient care
c. Participate in the review of significant and near-miss events
applying a structured approach i.e. root cause analysis (RCA)