Job summary
William Hopwood Surgery are currently looking for a full-time Quality & Improvement Lead to join our dynamic and evolving organisation. Previous experience of working in a busy general practice environment is preferred.
Benefits:
- Access to the NHS pension
- Become part of a fantastic Practice team that works together
- Single site Practice with own on site parking
- No weekend working
Main duties of the job
The successful candidate will be required to work as part of a team with opportunity to bring in their own initiatives and ideas
Main duties of the job
Promote national, local and practice quality standards for
chronic disease management, to ensure that the quality of care is maintained at
a high standard using NICE guidance and the existing GP contract as a guide.
Work with senior leadership team to develop strategies for
improving patient outcomes and maximising income for the Practice using QoF and
enhanced services both local and national like IIF,QI,QOEST.
Utilise available data and quality improvement strategy to
identify patients requiring long term condition and QoF reviews and ensure this
process runs efficiently.
About us
We are a two partner GP Practice supported by a salaried GP, Physician associate, Practice Nurse, two Clinical Pharmacist and Administration team.
We are committed to NHS values and aim to meet the growing needs and expectations of our patients; without losing continuity of care. We work together to find new, innovative solutions that will provide high quality, excellent care for all. Our core values have been built around the importance of transparency, innovation and collaboration.
Job description
Job responsibilities
Utilise available data and quality improvement strategy and ensure this
process runs efficiently by :
- Running monthly reports for individual QOF domains and
contact the patients using SMS, telephone, email or letter to ensure contact is
made within the correct time scales and the correct read codes are used for
reporting purposes
- Running a monthly report for all enhanced services,
including high risk drug monitoring recalling patients as above.
- Running a monthly report and inviting patients in for
their NHS health check.
- Running monthly CQC searches, completing any action
required and updating the monitoring spreadsheet, highlighting any issues to
the senior management team.
- Supporting the Practice manager in the submission of month
end/year end data.
- Organising and recalling of eligible patients for
vaccination clinics/home visits.
- Assist and undertake clinical and
administrative audits
- Check and correct patient coding against business rules
for GP contracts i.e: QOF/ QI/ IIF/ QOEST
- Work with clinical and non-clinical staff to improve the
accuracy of data input
- Assist with maintaining accurate disease and QoF registers
within the clinical system
- Proactively seek and implement a variety of quality and improvement projects, including those directed by the senior leadership team including review significant events and complaints processes in
line with Practice policy.
Person Specification
Qualifications
Essential
- GCSE Level 6 in English and Maths
- An understanding of EMIS, including running clinical searches
- Sound understanding of quality and improvement tools like QOf / IIF
- Good communication and organisation skills
- Experience of working in a team ideally GP Practice
- Good analytical skills
- Good IT skills
- Ability to work under pressure and to deadlines
- Ability to prioritise and track own workload
Desirable
- Ability to positively influence practice team members to work towards
- maximising achievements and set quality improvement goals
- Willingness to learn and be part of friendly Practice Team
- Being flexible to support other team members as and when needed
-
- Project management skills
- Microsoft excel skills
- A background of working in Primary Care
Experience
Essential
- Experience of working in primary care or GP Practice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
William Hopwood Surgery
Address
William Hopwood Street
Blackburn
BB1 1LX