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Band 3 Healthcare Support Worker - Bristol
Avon & Wiltshire Mental Health Partnership NHS Trust View all jobs
Posted 1 month(s) ago
Reference: 342-BR106-0826
Job summary
Join Us at Callington Road Hospital - Where Compassion Meets Career
At Callington Road Hospital, we're proud to be at the heart of acute mental health services, providing compassionate and skilled care to adults in an inpatient setting. Our teams make a meaningful difference every day--and now, we're looking for new colleagues to join us.
We currently have Healthcare Support Worker (HCSW) vacancies across several of our wards. Whether you're beginning your journey in mental health care or looking to grow within a supportive and dedicated team, this could be the perfect opportunity to start or progress your career.
We're seeking individuals who are passionate, motivated, and truly committed to caring for people living with serious mental health illnesses. In this role, you'll be part of a team offering high-quality, person-centred care--supporting people at some of the most challenging moments of their lives.
Because our patients need us around the clock, you'll need to be able to work a variety of shifts across a 24-hour period, including days, nights, weekends, and bank holidays.
In return, we offer:
Extensive development and training opportunitiesStrong support from experienced colleagues and leadersA positive, inclusive, and rewarding working environment
If you're ready to make a real impact and take the first step toward a meaningful career in mental health, we'd love to hear from you.
Main duties of the job
Silver Birch Unit at Callington Road Hospital is a 19-bed female acute unit. The ward is thoughtfully designed to provide a calm and healing environment where service users can feel secure and supported. Our facilities include private rooms, communal spaces, medical and therapeutic areas, and outdoor spaces--all arranged to encourage relaxation, recovery, and connection.
Please see the attached job description and person specification for main duties of the role.
About us
We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust):a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.
We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.
Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.
At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.
Details
Date posted
11 August 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year
Contract
Permanent
Working pattern
Full-time
Reference number
342-BR106-0826
Job locations
Silverbirch Unit, Callington Road Hospital
Marmalade Road
Bristol
BS4 5BJ
United Kingdom
Job description
Job responsibilities
Please see the attached job description and person specification for further details and information.
Right to Work in the UK: This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the legal right to work in the UK at the time of application, as the organisation is unable to support sponsorship for this post.
Job description
Job responsibilities
Please see the attached job description and person specification for further details and information.
Right to Work in the UK: This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the legal right to work in the UK at the time of application, as the organisation is unable to support sponsorship for this post.
Person Specification
Education & Qualifications
Essential
- Possession of, or the ability and willingness to work towards, an appropriate Level 3 vocational qualification (e.g. Level 3 Diploma in Mental Health or Health and Social Care)
- Possession of, or the ability and willingness to work towards, Level 2 Functional Skills (e.g. GCSE Mathematics and English Language Grade C/4 or above)
- The Care Certificate (Cavendish Certificate of Fundamental Care) or equivalent.
Experience and Knowledge
Essential
- Experience of working as a healthcare support worker in a clinical team
- Knowledge of, and experience of working with, a range of mental health issues
- Knowledge of care planning and its uses in a mental health setting.
- An understanding of how mental health issues can affect the lives of individuals, their families and their community, and experience of using a range of evidence-based approaches to reduce the impact of such issues.
- Experience of working in a busy team, and an ability to use initiative at times of pressure
Skills and Abilities
Essential
- Ability to communicate in written and verbal English to a high standard, and basic numeracy skills.
- Demonstrable ability to use computer systems efficiently and effectively to record data clearly, accurately and quickly.
- Ability to work with a degree of autonomy, whilst also taking direction from senior colleagues
Person Specification
Education & Qualifications
Essential
- Possession of, or the ability and willingness to work towards, an appropriate Level 3 vocational qualification (e.g. Level 3 Diploma in Mental Health or Health and Social Care)
- Possession of, or the ability and willingness to work towards, Level 2 Functional Skills (e.g. GCSE Mathematics and English Language Grade C/4 or above)
- The Care Certificate (Cavendish Certificate of Fundamental Care) or equivalent.
Experience and Knowledge
Essential
- Experience of working as a healthcare support worker in a clinical team
- Knowledge of, and experience of working with, a range of mental health issues
- Knowledge of care planning and its uses in a mental health setting.
- An understanding of how mental health issues can affect the lives of individuals, their families and their community, and experience of using a range of evidence-based approaches to reduce the impact of such issues.
- Experience of working in a busy team, and an ability to use initiative at times of pressure
Skills and Abilities
Essential
- Ability to communicate in written and verbal English to a high standard, and basic numeracy skills.
- Demonstrable ability to use computer systems efficiently and effectively to record data clearly, accurately and quickly.
- Ability to work with a degree of autonomy, whilst also taking direction from senior colleagues
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Avon & Wiltshire Mental Health Partnership NHS Trust
Address
Silverbirch Unit, Callington Road Hospital
Marmalade Road
Bristol
BS4 5BJ
United Kingdom
Employer's website
http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)
Employer details
Employer name
Avon & Wiltshire Mental Health Partnership NHS Trust
Address
Silverbirch Unit, Callington Road Hospital
Marmalade Road
Bristol
BS4 5BJ
United Kingdom
Employer's website
http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)