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Bank, Band 4, STAR Worker, Stevenage - SW1481
Hertfordshire Partnership University NHS Foundation Trust View all jobs
Posted 29 day(s) ago
Reference: 367-Bank-STARWorker-5-A
Job summary
We are currently seeking an experienced Support Time and Recovery (STaR) Worker, at Band 4 to work via a Bank Contract, based in Stevenage for our Adult Community Services. You will be joining our Temporary Staffing Team within HPFT - Hertfordshire Partnership University NHS Foundation Trust.
The post holder will focus directly on the needs of service users giving support to care co-ordinator - in the hub and spoke model STaR workers have a specialist 'spoke' role and will be asked to focus specifically on either carer support, social care/housing/assertive engagement, physical health using the Support Time and Recovery (STaR) Model.
You will work closely in association with the Team Leader, other senior staff and other agencies, to help maximise the quality and quantity of services within available resources.
HPFT provides services for service users with mental health, learning disability and children's and adolescent mental health problems. Applicants should have some experience of working in a healthcare setting.HPFT has a range of healthcare settings across the County and therefore access to a car would be beneficial unless you have a disability as defined by the Equality Act 2010 which prevents you from driving
Main duties of the job
Provide support, give time to an allocated group of service users and thus promote their recovery and promote their place in the broader community.
Responsible for providing support to the care co-ordinator (hub), in the implementation of a recovery focussed care plan for an allocated number of individual service users.
Ensure that service users engage beneficially with the agreed Care Plan and access appropriate services provided on a regular and consistent basis.
Positively promote independent living of service users within community.
Enable the capacity of the team to develop a rapport with service users, based upon attentiveness, sensitivity, understanding, compassion and honesty.
Develop plans that will enable the provision of practical support to service users and their carers in developing and managing dignity and independence.
Enable staff to provide support with daily 'living of ordinary lives.
Ensure the right information is available to enable staff and service users to gain access to resources, including benefits and welfare rights.
Be responsible for reviewing information available to staff and service users for its quality and relevance.
Help to identify early signs of relapse by monitoring the service users' progress, level of functioning and mental state and alert the appropriate staff involved in the service users' care.
About us
Hertfordshire Partnership University NHS Foundation Trust (HPFT) is rated by the Care Quality Commission as anOutstandingprovider of mental health and learning disability services. Feedback from our staff about working for the Trust is very positive and, in the NHS national staff survey, we regularly see a high percentage of staff saying their role makes a difference to our service users and that they would recommend the Trust as a place to work. Our people tell us they feel supported though a great development, wellbeing and work-life balance offer and a highly compassionate, values-driven culture. We are equally proud of our staff, who live our values of being welcoming, kind, positive, respectful and professional so that together we provide great care and great outcomes for our service users and carers.
Details
Date posted
14 August 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£27,485 a year per annum pro rata
Contract
Bank
Working pattern
Full-time, Flexible working
Reference number
367-Bank-STARWorker-5-A
Job locations
Saffron Ground, Ditchmore Lane, Stevenage SG1 3LJ
Stevenage
SG1 3LJ
United Kingdom
Job description
Job responsibilities
To maintain accurate records as required by existing procedures, entering appropriate details on the service users case notes / electronic patient records as necessary.
To ensure the service user understands and has a clear pathway of care across sector / agency boundaries with key contact points / named individuals.
To aid in the induction of STAR workers at lower bands, as well as offering regular supervision, peer support and mentoring in addition to existing managerial / clinical supervision.
To lead cross-service peer supervision groups of STAR Workers.
To participate in and be responsible for appropriate elements of staff development as part of Team meetings as and when required
To liaise and work in close co-operation with the Team Leader, other mental health professionals, and voluntary and private sector agencies as required, to help ensure that best value services are delivered to the users of services.
Please see JD attached for further information and responsibilities required
Job description
Job responsibilities
To maintain accurate records as required by existing procedures, entering appropriate details on the service users case notes / electronic patient records as necessary.
To ensure the service user understands and has a clear pathway of care across sector / agency boundaries with key contact points / named individuals.
To aid in the induction of STAR workers at lower bands, as well as offering regular supervision, peer support and mentoring in addition to existing managerial / clinical supervision.
To lead cross-service peer supervision groups of STAR Workers.
To participate in and be responsible for appropriate elements of staff development as part of Team meetings as and when required
To liaise and work in close co-operation with the Team Leader, other mental health professionals, and voluntary and private sector agencies as required, to help ensure that best value services are delivered to the users of services.
Please see JD attached for further information and responsibilities required
Person Specification
QUALIFICATIONS/EDUCATION/TRAINING
Essential
- NVQ level 3 qualification or mental health certificate level 3 or agreement to undertake such training as soon as resources permit
- NVQ/Mental Health Certificate Level 2.
PREVIOUS EXPERIENCE
Essential
- Ability to work unsupervised in a range of settings.
- Knowledge of benefits/employment systems
- Extensive experience of providing mental health services from within a team setting,
ANALYTICAL SKILLS
Essential
- An understanding of the mental health system.
- Basic written communication skills.
PHYSICAL SKILLS
Essential
- Car Driver - able to travel
Person Specification
QUALIFICATIONS/EDUCATION/TRAINING
Essential
- NVQ level 3 qualification or mental health certificate level 3 or agreement to undertake such training as soon as resources permit
- NVQ/Mental Health Certificate Level 2.
PREVIOUS EXPERIENCE
Essential
- Ability to work unsupervised in a range of settings.
- Knowledge of benefits/employment systems
- Extensive experience of providing mental health services from within a team setting,
ANALYTICAL SKILLS
Essential
- An understanding of the mental health system.
- Basic written communication skills.
PHYSICAL SKILLS
Essential
- Car Driver - able to travel
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Hertfordshire Partnership University NHS Foundation Trust
Address
Saffron Ground, Ditchmore Lane, Stevenage SG1 3LJ
Stevenage
SG1 3LJ
United Kingdom
Employer's website
https://www.hpft.nhs.uk/careers/ (Opens in a new tab)
Employer details
Employer name
Hertfordshire Partnership University NHS Foundation Trust
Address
Saffron Ground, Ditchmore Lane, Stevenage SG1 3LJ
Stevenage
SG1 3LJ
United Kingdom
Employer's website
https://www.hpft.nhs.uk/careers/ (Opens in a new tab)