Job summary

Job Summary

We are seeking a friendly, organized, and energetic Part Time Evening Receptionist to join our team! This will be a key holder position. The hours are Monday - Friday 1pm - 7pm. This vital role ensures smooth front desk operations during evening hours, providing exceptional customer service and administrative support. As the first point of contact, you will create a welcoming environment for visitors and callers while managing various clerical tasks with efficiency and professionalism. This position offers a dynamic work environment where your organizational skills and positive attitude will shine.

Join us in creating a positive experience for everyone who walks through our doors! Your enthusiasm, attention to detail anddetail, and proactive approach will make a meaningful difference in our teams success.

Main duties of the job

Responsibilities

• Greet visitors warmly and direct them appropriately, ensuring a positive first impression.
• Answer incoming phone calls promptly using proper phone etiquette, routing calls as needed.
• Manage front desk operations, including checking in patients and handling inquiries.
• Perform data entry tasks accurately using computer skills, including updating records in Emis Web, Microsoft Office, DocMan and Excel.
• Maintain organized files, schedules, and surgery supplies to support daily operations.
• Assist with administrative duties such as photocopying, scanning, mailing, and basic clerical support.
• Ensure the reception area remains tidy, welcoming, and professional at all times.

Skills

• Previous office experience with familiarity in administrative procedures.
• Strong system skills required and knowledge of Emis Web system is desirable.
• Excellent phone etiquette with the ability to handle multiple calls efficiently.
• Well-developed organizational skills to manage multiple tasks simultaneously.
• Typing speed and accuracy to support quick data entry tasks.
• Demonstrated clerical experience supporting busy front desk environments.

About us

Garretts Green Lane Surgery is small but energetic family run business in the heart of Sheldon. DR Chopra has been serving the community for more than 40 years and pride ourselves in offering the best service to all our patients.