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Business Support Administrator
Devon Partnership NHS Trust View all jobs
Posted 19 day(s) ago
Reference: C9369-26-0641
Job summary
Join Our Team! If you are someone who thrives on keeping things running smoothly, loves being the friendly face people rely on, and takes pride in organised, accurate work, this role will suit you perfectly!
We are seeking a proactive and highly organised Business Support Administrator to join our friendly team based at John Parkes Unit, at the Annexe, Torbay Hospital. You will have a key role in providing support across the full range of office and service activities, including the smooth running of the office, reception and front of house duties and administrative support to a range of frontline clinicians & managers.
This is a permanent part time position working 22.5 hours per week (3 days working 9am-5pm)
Main duties of the job
Front of house & reception support: welcoming visitors, answering calls, taking accurate messages, and providing a warm, professional first point of contact.
General office administration: scanning, filing, updating records, processing mail, generating letters, and keeping systems accurate and up to date.
Customer service: communicating clearly and sensitively with service users, families, colleagues and external professionals.
Service support: ordering supplies, handling petty cash in line with policy, and reporting gaps or issues to managers.
About us
About us
At Children and Family Health Devon, we are dedicated to improving the physical and mental health of children and young people across Devon and Torbay. We aim to create an environment where children and young people can thrive and are committed to reducing health inequalities and providing specialised support, empowering them to lead healthy, fulfilling lives.
Our children and young people say
We would like the people who work for Children and Family Health Devon to be understanding, patient and respectful. They should be trustworthy and make us feel safe and comfortable. It is important that they use their skills and experience to listen carefully in a non-patronising and non-judgemental way. When staff are positive and friendly, they help to create an environment that is informal and without pressure.
Who we are
We are an alliance of NHS organisations led by Devon Partnership Trust in partnership with Torbay and South Devon NHS Foundation Trust. We are a group of professionals including psychologists, psychiatrists, occupational therapists, speech and language therapists, physiotherapists, nurses and many other professions.
Join us in beautiful Devon
With access to moors, sea and cities, there are plenty of opportunities to enjoy Devon. Whether you enjoy spending time in the cultural hub of Exeter, exploring the Jurassic coastline or discovering the world surfing reserve in North Devon there really is something for everyone.
Details
Date posted
24 August 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year Pro Rata
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
C9369-26-0641
Job locations
John Parkes Unit
Torbay Hospital, 187 Newton Road
Torquay
Devon
TQ2 7BA
United Kingdom
Job description
Job responsibilities
Full details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.
Information regarding CFHD and the service we provide can be found on the Children and Family Health Devon website here: Our Pathways - Children and Family Health Devon
Job description
Job responsibilities
Full details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.
Information regarding CFHD and the service we provide can be found on the Children and Family Health Devon website here: Our Pathways - Children and Family Health Devon
Person Specification
Experience
Essential
- Good working knowledge of Microsoft Office packages including Outlook, Word, Excel
- Willing to undertake training relevant to the post
- Clerical, administrative or reception experience (minimum 3 months)
Desirable
- Clerical, administrative or reception experience (minimum 1 year). Experience within a customer care, healthcare, education or social care setting
- Reception Experience
Knowledge and Skills
Essential
- Effective interpersonal, organisational and communication skills
- Ability to communicate clearly with a wide variety of colleagues and service users, both verbally and in writing
- Ability to work as part of a team
- Ability to work with discretion, sensitivity and maintain confidentiality
- Punctual, cheerful, reliable and dependable
- Ability to prioritise and manage workload within a busy environment
- Able to contribute to the changing demands of the service
- Accurate and Efficient IT and Keyboard Skills
- Willing to travel to work at other sites to cover absences, for training etc.
Desirable
- Interested/enthusiastic about working within our services
Qualifications
Essential
- Good general education e.g. GCSEs or equivalent
Desirable
- Relevant administrative or IT qualifications to NVQ level 2 or equivalent experience
Person Specification
Experience
Essential
- Good working knowledge of Microsoft Office packages including Outlook, Word, Excel
- Willing to undertake training relevant to the post
- Clerical, administrative or reception experience (minimum 3 months)
Desirable
- Clerical, administrative or reception experience (minimum 1 year). Experience within a customer care, healthcare, education or social care setting
- Reception Experience
Knowledge and Skills
Essential
- Effective interpersonal, organisational and communication skills
- Ability to communicate clearly with a wide variety of colleagues and service users, both verbally and in writing
- Ability to work as part of a team
- Ability to work with discretion, sensitivity and maintain confidentiality
- Punctual, cheerful, reliable and dependable
- Ability to prioritise and manage workload within a busy environment
- Able to contribute to the changing demands of the service
- Accurate and Efficient IT and Keyboard Skills
- Willing to travel to work at other sites to cover absences, for training etc.
Desirable
- Interested/enthusiastic about working within our services
Qualifications
Essential
- Good general education e.g. GCSEs or equivalent
Desirable
- Relevant administrative or IT qualifications to NVQ level 2 or equivalent experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Devon Partnership NHS Trust
Address
John Parkes Unit
Torbay Hospital, 187 Newton Road
Torquay
Devon
TQ2 7BA
United Kingdom
Employer's website
https://www.dpt.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Devon Partnership NHS Trust
Address
John Parkes Unit
Torbay Hospital, 187 Newton Road
Torquay
Devon
TQ2 7BA
United Kingdom
Employer's website
https://www.dpt.nhs.uk/ (Opens in a new tab)