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Band 3 Healthcare Support Worker - Bristol
Avon & Wiltshire Mental Health Partnership NHS Trust View all jobs
Posted 1 month(s) ago
Reference: 342-SEC038-0826
Job summary
Are you looking to develop a career in mental health? We are looking to recruit compassionate, resilient and enthusiastic Healthcare Support Workers within our 8 Bedded ASD and LD Specialism Medium Secure Ward. Where we provide care and support for adults, providing assessment and treatment for various mental health illnesses and support for Learning disability and Autism Spectrum disorders.
This is an opportunity for you to develop a rewarding career where you can make a real difference to help change the lives of our service user group for the better.
This can be a challenging yet rewarding environment where as a team we strive to help our service users to overcome a variety of complex needs.
You will be able to learn and understand how to care for service users that are in mental health crisis by promoting choice and independence in the least restrictive way possible.
Right to Work in the UK This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the legal right to work in the UK at the time of application, as the organisation is unable to support sponsorship for this post.
Main duties of the job
As a healthcare support worker the majority of your time will be spent engaging and getting know the service users on the ward. You will become able to recognise signs and symptoms of mental health illness and as a key member of the multi professional team which include Nurses, Doctors, Occupational Therapists. You will be able to support in collaborative care planning and implementation.
Although we are a mental health unit we give as much emphasis on physical health care and monitoring. The role of Health care support worker is vital in this area being able to ensure that daily well being needs and care needs are met and monitoring of clinical vital signs.
Successful applicants will also be required to undertake and complete a Prevention and Management of Violence and Aggression course. This enables staff to begin building the skills to de escalate service users in peaks of distress whilst maintaining a safe and therapeutic environment for all.
The ward operates on a 24/7 shift basis and you will be required to work shifts including evenings, nights, weekends and Bank Holidays and will qualify for unsocial enhancements in addition to your basic pay.
About us
We are the lead provider of healthcare for people with serious mental illness, learning disabilities and autism across Bath and North East Somerset (BaNES), Swindon and Wiltshire, and Bristol, North Somerset and South Gloucestershire.We aim to provide High Quality, Compassionate Care everywhere, every day. This means our services will be safe, clinically effective and provide a positive all round experience for our patients, families and carers. And we believe passionately in treating everyone with kindness, respect and empathy.Key to this is providing a supportive and safe environment for our 4,000 staff where we all feel welcome and able to do the best we can for those we support. Our staff and teams work incredibly hard delivering services across more than 90 locations, covering 2,200miles, to more than 1.8million people.At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.
Details
Date posted
24 August 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year
Contract
Permanent
Working pattern
Full-time
Reference number
342-SEC038-0826
Job locations
Fromeside
Blackberry Hill Hospital
Bristol
BS16 1ED
United Kingdom
Job description
Job responsibilities
To deliver high quality care and recovery interventions for service users within designated clinical areas, in collaboration with, and under the indirect supervision of, registered care staff.
These may include:Supporting individuals with fluids and nutrition, physicalwellbeing, and personal care.Assisting service users with financial or accommodation issues.Escorting or accompanying service users for planned periods of leave on hospital grounds and in the community facilitating social inclusion.Encouraging service users to talk about their experiences in one-to-one or group discussions.
To help maintain a clean, well-organised, safe and therapeutic environment that meets the needs of service users, carers andcolleagues, and to support registered care staff to perform standardised environmental assessments to monitor and improve the care setting.
To deliver psychosocially-informed one to one and group interventions aiming to positively impact service users cognitive and emotional wellbeing.
To work as part of a multi-disciplinary team. To assume lead or link roles on core practice initiatives and priorities (e.g. Essence of Care, Safewards and carer engagement) under the supervision of registered staff. To integrate areas of personal interest with clinical practice to enhance the diversity of the teams provision of care.
To practise planned care, and to directly participate in the development of recovery-focused interventions that address service users and carers needs and preferences. To proactively review, record and assess the on-going impacts of such interventions.
To participate in the on-going care planning, CPA and risk assessment processes in collaboration with service users, their carers, and other members of the care team and to contribute to all aspects of clinical record keeping.
To maintain a basic working understanding of both the Mental Health Act (1983) and Mental Capacity Act (2005), and any other relevant legislation, as required by mandatory and statutory training (MaST).
To adhere to AWPs Code of Conduct for unregistered practitioners; promoting and embedding it through the delivery of peer support and supervision to junior, temporary and newly appointed Health Care Support Workers.
To observe and record interactions with service users and carers both verbally and in writing via clinical records and staff handovers.
To deliver a wide range of fundamental care interventions using evidence based clinical tools, to monitor and improve physical health and personal wellbeing and to model a high standard of dignity, respect and candour.
To engage in reflective practice to maintain and promote ongoing clinical practice.
To promote and enhance a positive learning culture, being proactive in the induction, orientation and support of juniors, temporary and newly appointed Health Care Support Workers, seeking to embed core care values into practice.
We recognise that happy and fulfilled employees give better care. We are committed to supporting employees and staff wellbeing and development is important to the team at Poppy.
You will be learning on the job continually building new skills. There will also be developmental and learning opportunity that are accessible, which includes a comprehensive statutory and mandatory training programme. You will also receive training to complete the NHS Care Certificate and a Level 3 Healthcare apprenticeship.
Please see Job Description for full details
Job description
Job responsibilities
To deliver high quality care and recovery interventions for service users within designated clinical areas, in collaboration with, and under the indirect supervision of, registered care staff.
These may include:Supporting individuals with fluids and nutrition, physicalwellbeing, and personal care.Assisting service users with financial or accommodation issues.Escorting or accompanying service users for planned periods of leave on hospital grounds and in the community facilitating social inclusion.Encouraging service users to talk about their experiences in one-to-one or group discussions.
To help maintain a clean, well-organised, safe and therapeutic environment that meets the needs of service users, carers andcolleagues, and to support registered care staff to perform standardised environmental assessments to monitor and improve the care setting.
To deliver psychosocially-informed one to one and group interventions aiming to positively impact service users cognitive and emotional wellbeing.
To work as part of a multi-disciplinary team. To assume lead or link roles on core practice initiatives and priorities (e.g. Essence of Care, Safewards and carer engagement) under the supervision of registered staff. To integrate areas of personal interest with clinical practice to enhance the diversity of the teams provision of care.
To practise planned care, and to directly participate in the development of recovery-focused interventions that address service users and carers needs and preferences. To proactively review, record and assess the on-going impacts of such interventions.
To participate in the on-going care planning, CPA and risk assessment processes in collaboration with service users, their carers, and other members of the care team and to contribute to all aspects of clinical record keeping.
To maintain a basic working understanding of both the Mental Health Act (1983) and Mental Capacity Act (2005), and any other relevant legislation, as required by mandatory and statutory training (MaST).
To adhere to AWPs Code of Conduct for unregistered practitioners; promoting and embedding it through the delivery of peer support and supervision to junior, temporary and newly appointed Health Care Support Workers.
To observe and record interactions with service users and carers both verbally and in writing via clinical records and staff handovers.
To deliver a wide range of fundamental care interventions using evidence based clinical tools, to monitor and improve physical health and personal wellbeing and to model a high standard of dignity, respect and candour.
To engage in reflective practice to maintain and promote ongoing clinical practice.
To promote and enhance a positive learning culture, being proactive in the induction, orientation and support of juniors, temporary and newly appointed Health Care Support Workers, seeking to embed core care values into practice.
We recognise that happy and fulfilled employees give better care. We are committed to supporting employees and staff wellbeing and development is important to the team at Poppy.
You will be learning on the job continually building new skills. There will also be developmental and learning opportunity that are accessible, which includes a comprehensive statutory and mandatory training programme. You will also receive training to complete the NHS Care Certificate and a Level 3 Healthcare apprenticeship.
Please see Job Description for full details
Person Specification
Experience and skills
Essential
- An understanding of how mental health issues can affect the lives of individuals, their families and their community, and experience of using a range of evidence-based approaches to reduce the impact of such issues.
- Experience of working in a busy team, and an ability to use initiative at times of pressure.
Qualifications
Essential
- Possession of, or the ability and willingness to work towards, an appropriate Level 3 vocational qualification (e.g. Level 3 Diploma in Mental Health or Health and Social Care)
Skills
Essential
- Ability to work with a degree of autonomy, whilst also taking direction from senior colleagues.
- Ability to communicate in written and verbal English to a high standard, and basic numeracy skills.
Person Specification
Experience and skills
Essential
- An understanding of how mental health issues can affect the lives of individuals, their families and their community, and experience of using a range of evidence-based approaches to reduce the impact of such issues.
- Experience of working in a busy team, and an ability to use initiative at times of pressure.
Qualifications
Essential
- Possession of, or the ability and willingness to work towards, an appropriate Level 3 vocational qualification (e.g. Level 3 Diploma in Mental Health or Health and Social Care)
Skills
Essential
- Ability to work with a degree of autonomy, whilst also taking direction from senior colleagues.
- Ability to communicate in written and verbal English to a high standard, and basic numeracy skills.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Avon & Wiltshire Mental Health Partnership NHS Trust
Address
Fromeside
Blackberry Hill Hospital
Bristol
BS16 1ED
United Kingdom
Employer's website
http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)
Employer details
Employer name
Avon & Wiltshire Mental Health Partnership NHS Trust
Address
Fromeside
Blackberry Hill Hospital
Bristol
BS16 1ED
United Kingdom
Employer's website
http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)