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Posted 1 month(s) ago
Reference: SEC1229221
Job summary
We are recruiting a Senior Recovery Navigator to join our Access Community Mental Health Team in Swindon to manage Recovery Navigators to enable them to work collaboratively with the client, GP, and other health and care professionals to ensure people with moderate-serious mental health needs are supported to connect to their community, to build resilience and to improve their wellbeing. To hold a caseload of clients, helping them set and achieve personal recovery goals and connect to meaningful support within their community. As part of the Mental Health and Wellbeing Partnership in Bath and Northeast Somerset, Swindon and Wiltshire (BSW), Second Step delivers community mental health support in collaboration with Alabar, Missing Link and Nilaari. Together, were transforming mental health services by focusing on trauma-informed, person-centered, and culturally inclusive approaches.
Main duties of the job
We are committed to working with a recovery-based approach and supporting people to meet their individual needs. Why not join our team to support our clients on their recovery journey. The Senior Recovery Navigator role offers either a traditional or peer-based approach, where individuals with lived experience of mental health can provide powerful, hope-inspiring support as part of their role.
About us
Second Step is a leading mental health charity supporting people across Bristol and the Southwest. We provide innovative, trauma-informed support to people experiencing complex needs, including mental health difficulties, homelessness, substance misuse and contact with the criminal justice system. Our services are built around recovery, choice and co-production, putting people at the heart of everything we do.
Details
Date posted
24 August 2026
Pay scheme
Other
Salary
£29,691 a year
Contract
Permanent
Working pattern
Full-time
Reference number
SEC1229221
Job locations
The Circle, Pinehurst
Swindon
SN2 1QR
United Kingdom
Job description
Job responsibilities
Manage a team of Recovery Navigators, providing 1:1s, supervisions, and developing Personal Development Plans in line with Second Steps policies and procedures. Screen referrals and carry out support conversations (if appropriate) to ascertain the best support route/service for the client; completing relevant paperwork on electronic systems and carrying out follow up calls. Attend and contribute in a positive and proactive way to daily handovers and Multi-Disciplinary Discussions, as well as building collaborative relationships with external stakeholders. Case manage and co-ordinate support, referring and liaising effectively with all professionals, agencies and other parties involved in a clients support. Supporting Recovery Navigators in the effective management of risk by providing guidance and oversight on escalated concerns, including safeguarding matters and incident management. Promote recovery, inclusion, and equity in everything you do.
Job description
Job responsibilities
Manage a team of Recovery Navigators, providing 1:1s, supervisions, and developing Personal Development Plans in line with Second Steps policies and procedures. Screen referrals and carry out support conversations (if appropriate) to ascertain the best support route/service for the client; completing relevant paperwork on electronic systems and carrying out follow up calls. Attend and contribute in a positive and proactive way to daily handovers and Multi-Disciplinary Discussions, as well as building collaborative relationships with external stakeholders. Case manage and co-ordinate support, referring and liaising effectively with all professionals, agencies and other parties involved in a clients support. Supporting Recovery Navigators in the effective management of risk by providing guidance and oversight on escalated concerns, including safeguarding matters and incident management. Promote recovery, inclusion, and equity in everything you do.
Person Specification
Experience
Essential
- A minimum of two years recent experience of working with people
- with moderate to severe mental health needs including needs
- assessments and the support planning process.
- Experience of working with people with multiple needs e.g. mental health, learning difficulty, personality disorder.
- Experience of providing practical and emotional support to enable
- the client to take up the responsibilities of their own recovery.
- Experience of working within a multi-disciplinary environment
Desirable
- Proven experience of mental health issues and/or services, either as a user, carer, supporter, volunteer or worker.
- Experience of leading a team including providing regular supervisions, completing annual appraisals and creating performance development plans.
Person Specification
Experience
Essential
- A minimum of two years recent experience of working with people
- with moderate to severe mental health needs including needs
- assessments and the support planning process.
- Experience of working with people with multiple needs e.g. mental health, learning difficulty, personality disorder.
- Experience of providing practical and emotional support to enable
- the client to take up the responsibilities of their own recovery.
- Experience of working within a multi-disciplinary environment
Desirable
- Proven experience of mental health issues and/or services, either as a user, carer, supporter, volunteer or worker.
- Experience of leading a team including providing regular supervisions, completing annual appraisals and creating performance development plans.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Second Step
Address
The Circle, Pinehurst
Swindon
SN2 1QR
United Kingdom
Employer's website
Employer details
Employer name
Second Step
Address
The Circle, Pinehurst
Swindon
SN2 1QR
United Kingdom