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Trainee (Apprentice) Medical Secretary
Mersey and West Lancashire Teaching Hospitals NHS Trust View all jobs
Posted 18 day(s) ago
Reference: 2296193
Job summary
Apprentice Medical Secretary
37.5 Hours per Week | 23-Month Apprenticeship Programme | Site-Based Role
Are you looking to start a rewarding career within the NHS while gaining a recognised qualification?
We are delighted to offer an exciting opportunity for an Apprentice Medical Secretary to join our team within the Clinical Support Services Division. This apprenticeship provides the opportunity to gain valuable skills, knowledge and experience whilst working towards a Level 3 Business Admin Apprenticeship.
This is a full-time, site-based training position and is ideal for an enthusiastic individual with excellent communication and organisational skills who is keen to develop a career in healthcare administration
Interview date to be confirmed
Main duties of the job
About the Role
As an Apprentice Medical Secretary, you will work alongside experienced administration professionals and receive comprehensive training in all aspects of medical secretarial practice. You will support the delivery of an efficient and high-quality administrative service, assisting with clinical correspondence, patient administration processes, telephone enquiries and a variety of office-based duties.
Throughout the apprenticeship programme, you will develop the skills and knowledge required to become a competent Medical Secretary whilst gaining practical workplace experience and completing your qualification.
This role offers a genuine career development pathway. Subject to:
- Successful completion of the Level 3 Business Admin Apprenticeship
- Achievement of all apprenticeship requirements
- Successful completion and sign-off of the Medical Secretary competency framework
the post holder will progress into a substantive Band 3 Medical Secretary position.
About us
Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 10,500 dedicated and skilled staff across 21 sites.
Our services:
Acute Care
Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.
Primary Care
Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.
Community Services
Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.
Specialist Regional Services
We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.
Achievements:
- Rated Outstanding by CQC Inspection August 2018
- Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
- National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme.
You will be expected to undertake the Trusts' commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults.
Details
Date posted
24 August 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum (under Apprenticeship - Annex 21 arrangements)
Contract
Apprenticeship
Duration
23 months
Working pattern
Full-time
Reference number
409-7668169
Job locations
Whiston Hospital
Warrington Road
Prescot
L35 5DR
United Kingdom
Job description
Job responsibilities
Apprenticeship Information
This post is offered under Agenda for Change Annex 21 arrangements, meaning salary will be paid in accordance with Annex 21 throughout the apprenticeship period. On successful completion of the apprenticeship and competency framework, the salary will progress to the substantive Band 3 Medical Secretary rate.
As part of the apprenticeship, there is an expectation that the successful candidate will actively participate in a range of learning activities, workplace projects, departmental tasks and training opportunities. These activities will enable you to gain the knowledge, skills and behaviours required to meet both apprenticeship standards and the competency requirements of the Medical Secretary role. Opportunities will be provided across the service to ensure sufficient evidence can be gathered for qualification and competency completion.
The successful candidate will be required to work on-site and will be expected to attend all apprenticeship training, mandatory training and departmental learning activities as part of the role.
If you are motivated, eager to learn and interested in building a career in healthcare administration, we would love to hear from you.
Job description
Job responsibilities
Apprenticeship Information
This post is offered under Agenda for Change Annex 21 arrangements, meaning salary will be paid in accordance with Annex 21 throughout the apprenticeship period. On successful completion of the apprenticeship and competency framework, the salary will progress to the substantive Band 3 Medical Secretary rate.
As part of the apprenticeship, there is an expectation that the successful candidate will actively participate in a range of learning activities, workplace projects, departmental tasks and training opportunities. These activities will enable you to gain the knowledge, skills and behaviours required to meet both apprenticeship standards and the competency requirements of the Medical Secretary role. Opportunities will be provided across the service to ensure sufficient evidence can be gathered for qualification and competency completion.
The successful candidate will be required to work on-site and will be expected to attend all apprenticeship training, mandatory training and departmental learning activities as part of the role.
If you are motivated, eager to learn and interested in building a career in healthcare administration, we would love to hear from you.
Person Specification
Our values
Essential
- We are Kind
- We are Open
- We are Inclusive
Qualifications
Essential
- Minimum entry requirement. Educated to GCSE Grade C/4 in English and Maths and/or equivalent qualification. For those with an education, health and care plan or legacy statement, the Apprenticeship's English and maths minimum requirement is Entry Level 3. A British Sign Language (BSL) qualification is equivalent to the English qualification for those whose primary language is BSL
- Qualification to be gained over the period of the apprenticeship: Level 3 Business Admin (Annex 21)
Knowledge & Experience
Essential
- Able to communicate with a range of people, in a way that is clear and understood.
- Demonstrate an ability to work as part of a teamwork to achieve a common goal.
- Can plan, organise, and effectively prioritise tasks to achieve the required objectives.
- Can effectively manage own time and activity to meet deadlines.
- Demonstrates an understanding of the NHS.
- Microsoft Office experience
- Ability to work as part of a team
Skills
Essential
- Excellent communication skills
- Ability to manage / prioritise own workload
- Good keyboard skills
- Ability to use own initiative
- Capability to adapt to most situations
- Reliable and conscientious
Desirable
- Good interpersonal skills
Other
Essential
- Will be gained over the period of the apprenticeship to obtain: Comply with Trust policies and procedures at all times (Annex 21)
- Ability and willingness to undergo further training for the post
Person Specification
Our values
Essential
- We are Kind
- We are Open
- We are Inclusive
Qualifications
Essential
- Minimum entry requirement. Educated to GCSE Grade C/4 in English and Maths and/or equivalent qualification. For those with an education, health and care plan or legacy statement, the Apprenticeship's English and maths minimum requirement is Entry Level 3. A British Sign Language (BSL) qualification is equivalent to the English qualification for those whose primary language is BSL
- Qualification to be gained over the period of the apprenticeship: Level 3 Business Admin (Annex 21)
Knowledge & Experience
Essential
- Able to communicate with a range of people, in a way that is clear and understood.
- Demonstrate an ability to work as part of a teamwork to achieve a common goal.
- Can plan, organise, and effectively prioritise tasks to achieve the required objectives.
- Can effectively manage own time and activity to meet deadlines.
- Demonstrates an understanding of the NHS.
- Microsoft Office experience
- Ability to work as part of a team
Skills
Essential
- Excellent communication skills
- Ability to manage / prioritise own workload
- Good keyboard skills
- Ability to use own initiative
- Capability to adapt to most situations
- Reliable and conscientious
Desirable
- Good interpersonal skills
Other
Essential
- Will be gained over the period of the apprenticeship to obtain: Comply with Trust policies and procedures at all times (Annex 21)
- Ability and willingness to undergo further training for the post
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Mersey and West Lancashire Teaching Hospitals NHS Trust
Address
Whiston Hospital
Warrington Road
Prescot
L35 5DR
United Kingdom
Employer's website
https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Mersey and West Lancashire Teaching Hospitals NHS Trust
Address
Whiston Hospital
Warrington Road
Prescot
L35 5DR
United Kingdom
Employer's website
https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)