Job summary

We are recruiting for an Administrator who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

You will provide general administrative support to Medical Device Support Services (MDSS) departments, including data management, coordination and customer service. You will act as the first point of contact for enquiries relating to Sterile Services, EBME, Renal Technology, and Endoscopy Decontamination.

At the heart of everything we do are our core values:Include,Respect, andImprove. We encourage you to embrace these values throughout the recruitment process and in your role with us.

Main duties of the job

Provide comprehensive administrative support to ensure the efficient day-to-day running of the MDSS office.

Maintain shared inboxes, calendars, departmental diaries, meeting schedules, room bookings, and documentation.

Coordinate equipment collection, delivery, servicing, engineer visits, and training activities with ward staff, portering teams, suppliers, and technical staff.

Maintain accurate electronic and paper records, including servicing logs, warranty information, compliance documents, asset tracking, and departmental databases in line with Trust information governance policies.

Support procurement and inventory processes by raising purchase orders, monitoring deliveries, maintaining stock records, and assisting with audits.

Monitor service contracts, warranties, and SLAs, providing reminders for renewals and escalating concerns where necessary.

About us

At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:

• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.