Job description

Job responsibilities

Helping others improve and turn their lives around theres no better feeling. Its what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

Cygnet Group are looking for a friendly, professional Ward Clerk with a passion for making a difference to others to join our team at Cygent Hospital Oldbury.

Youll be working40 Hours per week (Monday to Friday, 08:00 am to 04:00 pm)atCygent Hospital Oldbury, helping ensure the smooth and safe management of our care.

The Service:

Cygnet Hospital Oldbury is our state-of-the-art PICU & Acute hospital for women, in the West Midlands.

The service has two wards, a 12 bed PICU ward and a 15 bed Acute ward. Cygnet Hospital Oldbury has a full multi-disciplinary team (MDT) and supports the acute needs of adults requiring rapid access to mental health services, including those who may need an intensive care environment.

Were focused on length of stay and making sure individuals move as quickly and safely as possible from our services to the most appropriate and least restrictive environment for them. Individuals can step down through the pathways available within Cygnet services.

Referrals can come to us from all areas, including other acute services and prison services.

Your Day-to-Day:

• Support clinical staff with ward administration tasks

• Ensure accurate recording and timely distribution of information

• File all patient case no tes and conduct regular audits to confirm paperwork is up-to-date and complete

• Complete all ward filing in accordance with Cygnet policies

• Answer phone calls, cover reception duties, and perform other administrative responsibilities as required

• Ensure reports are submitted promptly and coordinate with medical secretaries to facilitate timely submissions

• Distribute ward round and discharge summaries to external professionals

• Provide coverage for colleagues during their leave periods (medical secretary, funding admin)

• Manage the ward diary to ensure proper scheduling and planning

• Attend morning meetings and ward rounds, take minutes, and circulate them to the team

You are:

• Experienced in administration in a fast-paced hospital environment

• Organised, diligent and can strictly adhere to processes & procedures

• Knowledgeable of mental health & patient confidentiality issues

• Skilled at inputting, pulling & analysing data using Microsoft Excel

• Proficient in Microsoft Word, PowerPoint and other Microsoft Systems

• An excellent verbal & written communicator with strong interpersonal skills

• Able to swiftly solve problems & work under pressure without compromising quality

• Minutes taking skills

• Experienced in working with patients face-to-face within a mental health setting

Why Cygnet? Well offer you:

• Salary: £28,050 Per Year

• Strong career progression opportunities

• Expert supervision & support

• Employee referral scheme

• Pension scheme

• Employee discount savings & NHS Discounts

• Free Meal on Shift

Please note that successful candidates will be required to undergo an enhanced DBS check.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible

Your Day-to-Day:

• Support clinical staff with ward administration tasks

• Ensure accurate recording and timely distribution of information

• File all patient case notes and conduct regular audits to confirm paperwork is up-to-date and complete

• Complete all ward filing in accordance with Cygnet policies

• Answer phone calls, cover reception duties, and perform other administrative responsibilities as required

• Ensure reports are submitted promptly and coordinate with medical secretaries to facilitate timely submissions

• Distribute ward round and discharge summaries to external professionals

• Provide coverage for colleagues during their leave periods (medical secretary, funding admin)

• Manage the ward diary to ensure proper scheduling and planning

• Attend morning meetings and ward rounds, take minutes, and circulate them to the team

You are:

• Experienced in administration in a fast-paced hospital environment

• Organised, diligent and can strictly adhere to processes & procedures

• Knowledgeable of mental health & patient confidentiality issues

• Skilled at inputting, pulling & analysing data using Microsoft Excel

• Proficient in Microsoft Word, PowerPoint and other Microsoft Systems

• An excellent verbal & written communicator with strong interpersonal skills

• Able to swiftly solve problems & work under pressure without compromising quality

• Minut es taking skills

• Experienced in working with patients face-to-face within a mental health setting

Why Cygnet? Well offer you:

• Salary: £28,050 Per Year

• Strong career progression opportunities

• Expert supervision & support

• Employee referral scheme

• Pension scheme

• Employee discount savings & NHS Discounts

• Free Meal on Shift

Please note that successful candidates will be required to undergo an enhanced DBS check.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible

What next?

If you care about making a difference we want to talk to you.

Click the button to apply

Person Specification

General Requirements

Essential

• Please refer to job description above

Desirable

• Please refer to job description above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Cygnet Health Care

Address

Oldbury

B68 9AG

United Kingdom

Employer's website

https://www.cygnethealth.co.uk/ (Opens in a new tab)