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Administration Assistant
The Newcastle upon Tyne Hospitals NHS Foundation Trust View all jobs
Posted 21 day(s) ago
Reference: 317-2026-29-22-DR-A
Job summary
An exciting opportunity has arisen for an enthusiastic and motivated individual to join the Secretarial Team within Diabetes Centre as a Band 2 Administration Assistant. Post holder will be required to provide an efficient administrative service to the clinicians and their teams.
The successful candidate will work within a team of secretarial staff, but also have the ability to work independently. They will be required to follow Policies and Procedures.
The successful candidate will be able to demonstrate excellent communication skills, flexibility, reliability and must have an organised approach to work.
- Interview Date: 11 September 2026
- 37 Hours 30 Minutes/Week
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy
NO AGENCIES PLEASE
Main duties of the job
This role involves working closely with patients, medical and nursing staff. Post holders will be required to provide an efficient administrative service
The role will include:
Keeping typing up to date for the clinical team
Opening and distributing post
Making ad-hoc appointments
Ad-hoc admin duties as requested by the clinical team
Talking to patients over the telephone and ensuring their queries are dealt with efficiently
About us
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
With around 2 million contacts with patients every year, we deliver care from:
- Royal Victoria Infirmary (RVI)
- Freeman Hospital
- Newcastle Dental Hospital
- Cramlington Manor Walks
- Urgent treatment centres
- Newcastle Fertility Centre
- Northern Centre for Cancer Care, North Cumbria
- Northern Genetics Service
These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.
We also have offices at Regent Point in Gosforth and community sites.
Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.
For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust
Details
Date posted
26 August 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
317-2026-29-22-DR-A
Job locations
Freeman Hospital
317 01 Freeman Hospital
NE7 7DN
United Kingdom
Job description
Job responsibilities
To support the provision of an efficient admin and clerical service within the operational services department.
To ensure patient documents are prepared, updated and available a timely manner.
Provide information to patients, relatives and staff.
Deal with telephone enquires promptly.
To ensure that data input is amended as necessary
Job description
Job responsibilities
To support the provision of an efficient admin and clerical service within the operational services department.
To ensure patient documents are prepared, updated and available a timely manner.
Provide information to patients, relatives and staff.
Deal with telephone enquires promptly.
To ensure that data input is amended as necessary
Person Specification
Qualifications & Education
Essential
- Good standard of English, grammar, punctuation and spelling at GCSE or equivalent level
Desirable
- ECDL computer qualification
Knowledge & Experience
Desirable
- Previous experience working within the NHS
- Knowledge of the eRecord System
Skills & Abilities
Essential
- Good communication and interpersonal skills
- Effective organisation and time management skills
- Keyboard skills
- IT skills
Person Specification
Qualifications & Education
Essential
- Good standard of English, grammar, punctuation and spelling at GCSE or equivalent level
Desirable
- ECDL computer qualification
Knowledge & Experience
Desirable
- Previous experience working within the NHS
- Knowledge of the eRecord System
Skills & Abilities
Essential
- Good communication and interpersonal skills
- Effective organisation and time management skills
- Keyboard skills
- IT skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
The Newcastle upon Tyne Hospitals NHS Foundation Trust
Address
Freeman Hospital
317 01 Freeman Hospital
NE7 7DN
United Kingdom
Employer's website
Employer details
Employer name
The Newcastle upon Tyne Hospitals NHS Foundation Trust
Address
Freeman Hospital
317 01 Freeman Hospital
NE7 7DN
United Kingdom