Job responsibilities

Provide senior leadership across the Community Beds and System Operations portfolio

To facilitate the Operations Centre daily meetings, co-ordinate the flow of patients through key Trust serviced including Intermediate Care beds, Community Nursing and therapy , ensuring appropriate placement of patients according to their clinical need.

Work with the Service Leads to ensure service and team development, ensuring that patients receive care closer to home.

First level on-call response during service hours

Ensure activity data and information is recorded and correlated into reports on a daily basis

Acts in a supportive, informative, and sensitive manner towards patients, relatives, visitors and colleagues at all times.

To monitor the trigger factors associated with, and when necessary implement the Trusts Escalation Plan in order to minimise service crisis through effective planning.

Prioritises workload, being aware of competing pressures.

Education/ Qualification

Essential

• Registered health professional or equivalent
• Demonstrates continuing professional development towards Degree level
• Current registration to a professional body

Desirable

• Masters Level education

Experience

Essential

• Experience of leading a team
• Experience of working in a multi-agency environment
• Experience of managing budgets
• A track record of successful service & policy development&implementation
• Working knowledge of current issues within clinical practice and service development
• Evidence of post graduate development

Desirable

• Experience of managing a multi-disciplinary team
• Project management

Skills, Abilities and Knowledge

Essential

• Evidence of managing change within a clinical environment
• Expert communication skills, able to address communication barriers
• Analytical skills, with the ability to problem solve complex situations
• A track record of successful service & policy development & implementation
• Project management
• Knowledge of current developments in the health service and political awareness of the NHS
• Experience of working in partnership with multidisciplinary team
• Able to command respect of the multi-disciplinary team
• Ability to work across professional boundaries
• Able to use own initiative
• Evidence motivational skills
• Experience of staff recruitment induction, career development and appraisal
• Experience of strategic deployment of workforce to deliver a service
• Financial management experience and responsibility
• Able to provide high standards of care
• Evidence tact & diplomacy
• Empathy & sensitivity
• Good observational & reporting skills
• Ability to manage stressful situations
• Good interpersonal skills
• Work flexibly to accommodate service needs
• Will be able to make own travel arrangements
• Have Good IT/ keyboard skills

Desirable

• Past experience of managing change
• Working knowledge of patient IT systems
• Understanding of the wider healthcare system, and outside agencies

Skills

Essential

• Excellent communication skills
• Physical Assessment skills
• Time management, planning and organisational skills

Desirable

• Presentation skills
• Experience of developing policies and procedures

Other

Essential

• Be aware of own limitations & able to gain support where necessary
• Strong commitment to service development& positive change
• Well-developed verbal and written communication skills
• Influencing skills and ability to negotiate at all levels

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).