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Posted 1 month(s) ago
Reference: A4266-26-0007
Job summary
Howdale Group Practice is looking to welcome a dispenser to join our team on a permanent basis. This role will involve working at both our Howdale and Marham sites.
Main duties of the job
The post holder will work as part of the dispensary team to dispense medication to patients in a timely manner and to provide a positive, professional service to patients, visitors and colleagues.
About us
We are based across two sites, Downham Market and Marham. We offer:
- 25 days holiday plus bank holidays
- A friendly and supportive work environment
- NHS pension
- Free on-site parking
Details
Date posted
26 August 2026
Pay scheme
Other
Salary
£13.80 an hour
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
A4266-26-0007
Job locations
Howdale Surgery
Howdale Road
Downham Market
Norfolk
PE38 9AF
United Kingdom
The Surgery
The Street
Marham
King's Lynn
Norfolk
PE33 9HP
United Kingdom
Job description
Job responsibilities
- To be responsible for checking all medicines dispensed, ensuring there are no discrepancies
- Dispensing medicines to the entitled population safely and accurately
- Collecting prescription charges in accordance with dispensary protocol
- Maintaining stock levels within the dispensary, liaising with the dispensary manager to facilitate reordering
- Receiving and storing supplies in accordance with current policy, ensuring the cold chain is maintained where applicable
- Ensuring controlled drugs are dispensed in accordance with practice policy
- Ensuring safe disposal of returned and/or out of date medicines
- Ensuring all repeat prescriptions are processed within a 48-hour timeframe
- Providing patients with advice regarding all prescription matters
- Processing prescription requests via email, phone, face-to-face and online
- Assisting the dispensary manager in the preparation of monthly returns
- Maintaining a clean and safe working environment at all times
- Maintaining accurate records at all times, read coding entries appropriately
Job description
Job responsibilities
- To be responsible for checking all medicines dispensed, ensuring there are no discrepancies
- Dispensing medicines to the entitled population safely and accurately
- Collecting prescription charges in accordance with dispensary protocol
- Maintaining stock levels within the dispensary, liaising with the dispensary manager to facilitate reordering
- Receiving and storing supplies in accordance with current policy, ensuring the cold chain is maintained where applicable
- Ensuring controlled drugs are dispensed in accordance with practice policy
- Ensuring safe disposal of returned and/or out of date medicines
- Ensuring all repeat prescriptions are processed within a 48-hour timeframe
- Providing patients with advice regarding all prescription matters
- Processing prescription requests via email, phone, face-to-face and online
- Assisting the dispensary manager in the preparation of monthly returns
- Maintaining a clean and safe working environment at all times
- Maintaining accurate records at all times, read coding entries appropriately
Person Specification
Experience
Essential
- Experience of working in a dispensary
- Experience working with the general public/patients
Desirable
- Experience of working in primary care
Qualifications
Essential
- Qualified Dispenser (NVQ Level 2)
Skills
Essential
- Excellent communication skills (written and oral)
- Strong IT skills
- Clear, polite telephone manner
- Competent in the use of Office and Outlook
- Ability to promote best practice regarding all pharmaceutical matters
- Effective time management (planning and organising)
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Problem solving and analytical skills
- Ability to follow policy and procedure
- Ability to effectively manage stock including ordering, rotation, disposal, etc.
Desirable
- SystmOne user skills
- Capable of managing payments (invoices, cash, etc.)
Person Specification
Experience
Essential
- Experience of working in a dispensary
- Experience working with the general public/patients
Desirable
- Experience of working in primary care
Qualifications
Essential
- Qualified Dispenser (NVQ Level 2)
Skills
Essential
- Excellent communication skills (written and oral)
- Strong IT skills
- Clear, polite telephone manner
- Competent in the use of Office and Outlook
- Ability to promote best practice regarding all pharmaceutical matters
- Effective time management (planning and organising)
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Problem solving and analytical skills
- Ability to follow policy and procedure
- Ability to effectively manage stock including ordering, rotation, disposal, etc.
Desirable
- SystmOne user skills
- Capable of managing payments (invoices, cash, etc.)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Howdale Group Practice
Address
Howdale Surgery
Howdale Road
Downham Market
Norfolk
PE38 9AF
United Kingdom
Employer's website
Employer details
Employer name
Howdale Group Practice
Address
Howdale Surgery
Howdale Road
Downham Market
Norfolk
PE38 9AF
United Kingdom