Job summary

Community Support Worker for D2A/TOCT/TOCH - Transport Support - Band 3 - 30 hours

The post holder will provide support to patients to ensure safe and timely discharges from hospital to their community discharge destination.

Clear communication between the Hospital Discharge Team, Discharge to Assess Hub, D2A, ICAH and the wards to ensure safe timely discharge of all patients .

Safe, compassionate and person centred care to be given to support patients.

Excellent communication skills with patients, relatives and colleagues

Main duties of the job

Main Duties and Responsibilities

• To support the Discharge Team in facilitating timely discharges for complex patients
• Provide safe, compassionate and person centred care and support to patients during their transfer from hospital to their community discharge destination
• Home visits and lone working without direct supervision
• Transfer patients to the discharge lounge if required prior to supporting on community transport
• Workload allocated by a registered professional
• Flexible working pattern to meet the needs of the service
• Excellent communication skills with patients, relatives and colleagues
• Have an understanding of services available within the community
• Maintain excellent written patient records, demonstrating patient confidentiality in accordance with Caldicott guidelines
• Maintain close liaison with colleagues and to communicate appropriately with other departments / services as required. Ensuring effective feedback regarding patient conditions to appropriate health care professionals
• Provide support and mobility including personal care, if needed

About us

We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.

Our mission is to make a difference every day. Our values are that we care, we respect, and we listen

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.

We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.

The salary for the role is only one part of the excellent package of benefits we offer to you:

• Between 27-33 days of annual leave plus bank holidays
• NHS pension scheme membership
• Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
• NHS Staff discounts
• Cycle to work scheme
• Salary finance - for loans, savings, budget planning and tips on managing debt
• Stockport Credit Union- for local financial advice