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Administration Officer
Blackpool Teaching Hospitals NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 382-SWC102-26
Job summary
Job Summary:
The post holder will provide a comprehensive administration and information
service to the Neurodevelopmental Team.
Provide a high-quality administration service to ensure the smooth operation of the NDP. Flexibly work within the administration team to deliver a wide range of services to clinicians, team leaders, and clinical managers as appropriate.
Offer a high-quality customer care first point of contact service via telephone, email, written correspondence, and face-to-face interactions. This may include delivering reception, patient admissions, and/or telephone helpline services, as well as supporting clinicians in coordinating their clinical workload.
Main duties of the job
Main duties of the job:
Assist in providing an effective administrative service across the Neurodevelopmental Pathway (NDP) Service in the building to support the clinical functions of the Trust. Collaborate with colleagues, service users, and stakeholders to offer efficient clerical support.
Contribute to and influence the development of administration
services by collaborating with colleagues and management to form a
clear and coherent vision.
Competently use various computer systems for maintaining departmental/patient records, data, and statistics required by clinical services.
Continuously review and evaluate administrative systems, procedures, and associated policies to facilitate improvements and advancements.
Adhere to all Trust policies and procedures in fulfilling roles. Support the organisation's vision of excellence in all activities by promoting equal opportunities, fairness, equity, and inclusion through best practices.
About us
You will be joining a supportive and developing Neurodevelopmental Pathway team committed to delivering high-quality, child and family-centred care. The team works collaboratively with clinicians, managers, administrative colleagues and wider partner services to ensure children, young people and families receive timely, coordinated and compassionate support. This is a busy and evolving service where excellent communication, organisation and a flexible approach are essential. The successful candidate will play a key role in supporting the smooth running of the pathway and will be welcomed as a valued member of a friendly, committed and forward-thinking team.
Details
Date posted
27 August 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year per annum, pro rata
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
382-SWC102-26
Job locations
Whitegate Drive Health Centre
Whitegate Drive
Blackpool
FY3 9ES
United Kingdom
Job description
Job responsibilities
For further details please see full Job Description and Personal Specification attached to the advertisement
Job description
Job responsibilities
For further details please see full Job Description and Personal Specification attached to the advertisement
Person Specification
Education and Qualifications
Essential
- Good level of basic education to include GCSE maths and English, NVQ level 2.
- ECDL or similar IT qualification.
Experience and Knowledge
Essential
- Previous clerical experience
- Proven experience in delivering a range of administration tasks to a high standard
- Experience of working with the public /in a customer care environment
- Experience of working in a team
- Experience of the delivery of objectives within a constantly changing environment
Desirable
- Experience of working in the NHS / EMIS system
Skills and Ability
Essential
- Good interpersonal and communication skills with experience of dealing with people at a variety of levels
- Utilising IT data collection formats and databases to produce reports for management information
- Ability to act on own initiative within policies and procedures, referring to manager as required
- Basic Microsoft Office including Word, Excel, Outlook and PowerPoint
- Keyboard skills for the regular use of computer systems
- Typing skills and use of G2
- Available to work occasional weekends
- Good organisational skills- able to deliver agreed objectives within an agreed timeframe
- Problem solving skills
- Excellent attention to detail
Person Specification
Education and Qualifications
Essential
- Good level of basic education to include GCSE maths and English, NVQ level 2.
- ECDL or similar IT qualification.
Experience and Knowledge
Essential
- Previous clerical experience
- Proven experience in delivering a range of administration tasks to a high standard
- Experience of working with the public /in a customer care environment
- Experience of working in a team
- Experience of the delivery of objectives within a constantly changing environment
Desirable
- Experience of working in the NHS / EMIS system
Skills and Ability
Essential
- Good interpersonal and communication skills with experience of dealing with people at a variety of levels
- Utilising IT data collection formats and databases to produce reports for management information
- Ability to act on own initiative within policies and procedures, referring to manager as required
- Basic Microsoft Office including Word, Excel, Outlook and PowerPoint
- Keyboard skills for the regular use of computer systems
- Typing skills and use of G2
- Available to work occasional weekends
- Good organisational skills- able to deliver agreed objectives within an agreed timeframe
- Problem solving skills
- Excellent attention to detail
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Blackpool Teaching Hospitals NHS Foundation Trust
Address
Whitegate Drive Health Centre
Whitegate Drive
Blackpool
FY3 9ES
United Kingdom
Employer's website
https://www.blackpoolteachinghospitals.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Blackpool Teaching Hospitals NHS Foundation Trust
Address
Whitegate Drive Health Centre
Whitegate Drive
Blackpool
FY3 9ES
United Kingdom
Employer's website
https://www.blackpoolteachinghospitals.nhs.uk/ (Opens in a new tab)