Job summary

We are an award winning, friendly and dynamic ward caring for a diverse group of patients with a special interest in Respiratory. On Intwood , we pride ourselves in providing excellent care to our patients who comprise primarily of Respiratory patients, together with Cardiology. We strive to have 7 days per week clerical cover to allow the ward to run smoothly and efficiently.

We are a passionate team and are supportive of those staff who are interested in self-development.

Main duties of the job

Our team of ward clerks cover the ward 7 days per week, generally working long days to enable continuity and assist with the smooth running of the ward. This will include some weekend work.The ward clerk serves as the vital administrative hub of the ward, bridging the gap between patients, relatives and medical staff.Typical duties involve managing patient records, booking appointments, answering calls and greeting visitors.Vital skills are Communication, Admin and IT. Other skills are the ability to support nursing staff of clerical duties to enable them to focus entirely on clinical care.Previous administration or patient facing experience is preferred, although full on the job NHS training is provided.

About us

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.

We can offer you the full range of NHS benefits/discounts and in addition:

• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room at NNUH Colney Lane site
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH Colney Lane site
• Free 24-hours confidential counselling support
• On-site Nursery at NNUH Colney Lane
• On-site cafes offering staff discounts at NNUH Colney Lane
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics