University Hospital Southampton NHS Trust

Healthcare Support Worker - Critical Care

University Hospital Southampton NHS Trust View all jobs


North East England
Permanent
Support Staff
GBP 0 - 25,272 per year

Posted 29 day(s) ago

Reference: 2307133


Job summary

University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.

This is a vital role working in the critical care team, supporting critically ill patients and their families. You will work closely with nurses, doctors, and Allied Health Professionals to deliver the highest standards of care in an emotionally challenging environment.

Our Critical Care Departments include:

o General Intensive Cardiac Surgical High Dependency

o Neuro Intensive Care

o Cardiac Intensive Care

This vacancy does not meet the Home Office threshold for sponsorship; we require applicants to hold a current right to work in the UK

Whilst there is no expectation several of our HCSW's go onto complete their Nursing Degree Apprenticeship.

Main duties of the job

As part of our team, you will play a key role in supporting safe and effective care within our busy critical care environment. We are looking for caring, compassionate, and motivated individuals who thrives in a demanding and meaningful healthcare setting.

At UHS, we value the diverse experience that Healthcare Support Workers can bring from different backgrounds. Previous healthcare experience is desirable but not essential -- If you are beginning your healthcare journey or looking to take the next step, we would welcome your interest.

About us

As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to. UHS is rated 'Good' by the CQC and in the latest national NHS Staff Survey, we were in the top 10 acute trusts for staff engagement and for staff recommending the hospital as a place to work or receive care.

We support flexible working and will consider requests taking into account the needs of the service. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.

Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 30% lower than London and 17 schools rated outstanding by Ofsted.

We believe that using technology wisely shows strong time management and commitment to innovation. However, personalising your recruitment application to highlight your unique skills and experiences is crucial. Relying too heavily on generic, AI-generated content instead of drawing from your own strengths and accomplishments may lead to your application being rejected if multiple candidates present identical or similar information.

Details
Date posted

28 August 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

Depending on experience £25,272 Per Annum

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

HCSW040826-A

Job locations

University Hospital Southampton

Tremona Road

Southampton

SO16 6YD

United Kingdom


Job description
Job responsibilities

In this role, your key responsibilities will include:

  • Providing compassionate, person-centred care, supporting patients with personal care, nutrition, and hydration.
  • Assisting with patient moving and handling, ensuring comfort, safety, and dignity at all times.
  • Monitoring and recording patient information, including fluid balance and nutrition documentation.
  • Maintaining accurate patient records and ensure confidentiality is always upheld.
  • Preparing and maintaining a safe, clean, and well-stocked clinical environment.
  • Using clinical equipment safely and effectively following training and competency assessment.
  • Communicating professionally with patients, families, and the multidisciplinary team.
  • Support a positive team culture by assisting new staff and maintaining essential HCSW competencies.

You will begin with a comprehensive one-week induction program before completing a structured development pathway.

  • Monthly development study days over five months.
  • Workplace learning and competency development.
  • Enhanced clinical skills training appropriate to your area

Our supportive induction programme will help you:

  • Complete your Care Certificate
  • Settle into your new role with confidence
  • Become a valued member of the team
  • Develop the skills and knowledge needed for future career progression

A detailed job description and person specification is attached

Job description
Job responsibilities

In this role, your key responsibilities will include:

  • Providing compassionate, person-centred care, supporting patients with personal care, nutrition, and hydration.
  • Assisting with patient moving and handling, ensuring comfort, safety, and dignity at all times.
  • Monitoring and recording patient information, including fluid balance and nutrition documentation.
  • Maintaining accurate patient records and ensure confidentiality is always upheld.
  • Preparing and maintaining a safe, clean, and well-stocked clinical environment.
  • Using clinical equipment safely and effectively following training and competency assessment.
  • Communicating professionally with patients, families, and the multidisciplinary team.
  • Support a positive team culture by assisting new staff and maintaining essential HCSW competencies.

You will begin with a comprehensive one-week induction program before completing a structured development pathway.

  • Monthly development study days over five months.
  • Workplace learning and competency development.
  • Enhanced clinical skills training appropriate to your area

Our supportive induction programme will help you:

  • Complete your Care Certificate
  • Settle into your new role with confidence
  • Become a valued member of the team
  • Develop the skills and knowledge needed for future career progression

A detailed job description and person specification is attached

Person Specification
Trust Values
Essential
  • Patient First
  • Always Improving
  • Working Together
Qualifications, knowledge and experience
Essential
  • Completed care certificate or ability to complete within 6 months of appointment
  • Completed secondary education
  • Ability to move and handle patients and equipment
  • Evidence of empathy, patience and dependability
  • Ability to deal with a range of difficult situations
  • Be able to take instruction / directions and work within the confines of the role
  • Ability to cope with fluctuating demands and pressures of the role
  • Requirement to be aware of and adhere to the care certificate standards; https://www.hee.nhs.uk/our-work/care-certificate
  • Capable of completing core HCSW competencies related to area of work within 12 months of appointment
Desirable
  • Previous experience in: Acute hospital setting. HCA experience. Volunteer sector Teaching Assistant Nursing home carer Experience in a caring role
  • Understanding of acute hospital environment and the role of HCA
Person Specification
Trust Values
Essential
  • Patient First
  • Always Improving
  • Working Together
Qualifications, knowledge and experience
Essential
  • Completed care certificate or ability to complete within 6 months of appointment
  • Completed secondary education
  • Ability to move and handle patients and equipment
  • Evidence of empathy, patience and dependability
  • Ability to deal with a range of difficult situations
  • Be able to take instruction / directions and work within the confines of the role
  • Ability to cope with fluctuating demands and pressures of the role
  • Requirement to be aware of and adhere to the care certificate standards; https://www.hee.nhs.uk/our-work/care-certificate
  • Capable of completing core HCSW competencies related to area of work within 12 months of appointment
Desirable
  • Previous experience in: Acute hospital setting. HCA experience. Volunteer sector Teaching Assistant Nursing home carer Experience in a caring role
  • Understanding of acute hospital environment and the role of HCA
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details
Employer name

University Hospital Southampton NHS Trust

Address

University Hospital Southampton

Tremona Road

Southampton

SO16 6YD

United Kingdom


Employer's website

https://www.uhs.nhs.uk/home.aspx (Opens in a new tab)


Employer details
Employer name

University Hospital Southampton NHS Trust

Address

University Hospital Southampton

Tremona Road

Southampton

SO16 6YD

United Kingdom


Employer's website

https://www.uhs.nhs.uk/home.aspx (Opens in a new tab)