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Assistant Patient Services Co-ordinator
Leeds Teaching Hospitals View all jobs
Posted 14 day(s) ago
Reference: 2308089
Job summary
An exciting opportunity has arisen to join the Inpatient Neurosciences Team at Leeds General Infirmary. The post-holder will provide a high-quality administrative and patient pathway service across Neurosurgery, Spinal Surgery and Pain Management, supporting the delivery of safe, efficient and patient-centred care.
Main duties of the job
Working closely with clinical and operational teams, you will coordinate inpatient pathways, support MDT processes, maintain accurate patient records and information systems, monitor service activity, and help ensure patients progress smoothly through their care journey. You will also support service improvement initiatives, ensure compliance with Trust policies, and provide supervision and support to administrative staff where required. This is a varied and rewarding role requiring excellent organisational, communication and problem-solving skills, with the ability to prioritise competing demands in a busy acute hospital environment.
About us
The Leeds Teaching Hospitals NHS Trust is committed to delivering the highest quality and safest treatment and care to every patient, every time. Our vision is to provide the highest quality specialist and integrated care. We will do this through delivery of our multi-year goals and strategic priorities, which you can read about on this page. Central to it all is The Leeds Way our values and behaviours that are at the heart of everything we do.
Details
Date posted
28 August 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year
Contract
Permanent
Working pattern
Full-time
Reference number
001980
Job locations
Cross Site
Leeds
West Yorkshire
LS1 3EX
United Kingdom
Job description
Job responsibilities
Shortlisting Date: 15/9/26
Interview Date: 24/9/26
Why you should join our Team
The Centre for Neurosciences is a large, dynamic and supportive department delivering specialist services to patients across the region. Our MDT administrative team is friendly, collaborative and committed to living The Leeds Way values of being patient-centred, fair, collaborative, accountable and empowered. You will be joining a team where your contribution is valued and where you will work alongside experienced colleagues who are keen to support and develop one another.
What makes our team special is the opportunity to be closely involved in multidisciplinary working that has a real impact on patient outcomes. We offer a welcoming team culture, structured induction, ongoing training and opportunities to develop your skills within a complex and rewarding clinical environment. If you are looking for a role where no two days are the same and where your work makes a genuine difference, we encourage you to apply.
What you will bring to the roleWe are looking for an organised, proactive, and patient-focused individual who can thrive in a busy healthcare environment. You will bring:
- Experience coordinating complex administrative processes and patient pathways.
- Excellent organisational skills with the ability to prioritise competing demands and meet deadlines.
- Strong communication skills and the ability to work effectively with patients, clinicians, managers, and external organisations.
- Experience maintaining accurate records and using electronic patient administration systems and databases.
- The ability to monitor activity, identify issues, and escalate concerns appropriately to support service delivery.
- Experience supporting multidisciplinary teams and working collaboratively across professional boundaries.
- A commitment to delivering excellent customer service and resolving complex enquiries professionally and sensitively.
- The ability to supervise, support and develop administrative staff, promoting a positive team culture.
- Strong attention to detail and a commitment to data quality, confidentiality, and information governance standards.
- A flexible and proactive approach, with a focus on continuous improvement and delivering high-quality patient care.
This role is ideal for someone who enjoys working at the heart of a busy specialist service and wants to make a real difference to the patient experience.
Please see the attached job description for further information about this vacancy.
About Leeds Teaching Hospital NHS TrustOur Trust values
The Leeds Way is working together to support each other and deliver the best possible care to patients.
We are.
Responsible Open and Honest One Team Kind
Our Trust priorities
Our purpose: Excellent, safe and sustainable care for every patient every time
Our priorities:
People Improvement and Innovation Partnerships Outcomes
Sponsorship EligibilityTo comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here.
We reserve the right to close this advert early if we receive a high number of suitable applications.
Job description
Job responsibilities
Shortlisting Date: 15/9/26
Interview Date: 24/9/26
Why you should join our Team
The Centre for Neurosciences is a large, dynamic and supportive department delivering specialist services to patients across the region. Our MDT administrative team is friendly, collaborative and committed to living The Leeds Way values of being patient-centred, fair, collaborative, accountable and empowered. You will be joining a team where your contribution is valued and where you will work alongside experienced colleagues who are keen to support and develop one another.
What makes our team special is the opportunity to be closely involved in multidisciplinary working that has a real impact on patient outcomes. We offer a welcoming team culture, structured induction, ongoing training and opportunities to develop your skills within a complex and rewarding clinical environment. If you are looking for a role where no two days are the same and where your work makes a genuine difference, we encourage you to apply.
What you will bring to the roleWe are looking for an organised, proactive, and patient-focused individual who can thrive in a busy healthcare environment. You will bring:
- Experience coordinating complex administrative processes and patient pathways.
- Excellent organisational skills with the ability to prioritise competing demands and meet deadlines.
- Strong communication skills and the ability to work effectively with patients, clinicians, managers, and external organisations.
- Experience maintaining accurate records and using electronic patient administration systems and databases.
- The ability to monitor activity, identify issues, and escalate concerns appropriately to support service delivery.
- Experience supporting multidisciplinary teams and working collaboratively across professional boundaries.
- A commitment to delivering excellent customer service and resolving complex enquiries professionally and sensitively.
- The ability to supervise, support and develop administrative staff, promoting a positive team culture.
- Strong attention to detail and a commitment to data quality, confidentiality, and information governance standards.
- A flexible and proactive approach, with a focus on continuous improvement and delivering high-quality patient care.
This role is ideal for someone who enjoys working at the heart of a busy specialist service and wants to make a real difference to the patient experience.
Please see the attached job description for further information about this vacancy.
About Leeds Teaching Hospital NHS TrustOur Trust values
The Leeds Way is working together to support each other and deliver the best possible care to patients.
We are.
Responsible Open and Honest One Team Kind
Our Trust priorities
Our purpose: Excellent, safe and sustainable care for every patient every time
Our priorities:
People Improvement and Innovation Partnerships Outcomes
Sponsorship EligibilityTo comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here.
We reserve the right to close this advert early if we receive a high number of suitable applications.
Person Specification
Qualifications
Essential
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Desirable
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Experience
Essential
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Desirable
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Person Specification
Qualifications
Essential
- Please click apply to view applicant criteria
Desirable
- Please click apply to view applicant criteria
Experience
Essential
- Please click apply to view applicant criteria
Desirable
- Please click apply to view applicant criteria
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Leeds Teaching Hospitals
Address
Cross Site
Leeds
West Yorkshire
LS1 3EX
United Kingdom
Employer's website
https://www.leedsth.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Leeds Teaching Hospitals
Address
Cross Site
Leeds
West Yorkshire
LS1 3EX
United Kingdom
Employer's website
https://www.leedsth.nhs.uk/ (Opens in a new tab)