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Posted 26 day(s) ago
Reference: 470-8200554-CW-1
Job summary
We are recruiting for a Respiratory Booking and Support Officer who wishes to join #TeamIOWNHS. You should share our passion and drive to ensure that our patients receive quality and compassionate care and work with us to ensure the Trust continues its journey towards "working together, improving together".
Main duties of the job
You will act as first point of contact for all patients to arrange/re-arrange/cancel appointments. You will also act as administrative support for the Respiratory and Sleep Team developing, monitoring and auditing systems to aid IQIPS with the accreditation team.
About us
Working for our Trust brings a variety of benefits, including an onsite day nursery, cycle-to-work scheme, discounts at local businesses and gyms, and the opportunity to hire Trust's beach hut in Ryde. We offer many flexible working opportunities, speak to us about how we might be able to accommodate a flexible working arrangement for you and if it works for the service, we will do our best to make it work for you.
The Isle of Wight is a unique and stunning gem located off the South Coast of England, a short ferry journey from Portsmouth and Southampton, with journey times taking from as little as 10 minutes. London can be reached in 90 minutes by rail from Southampton or Portsmouth. The island offers an amazing coastline with beautiful countryside, year-round events, festivals and award-winning attractions.
Details
Date posted
01 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£17,173 to £18,317 a year per annum
Contract
Permanent
Working pattern
Part-time
Reference number
470-8200554-CW-1
Job locations
St Mary's Hospital
Parkhurst Road
Newport, Isle of Wight
PO30 5TG
United Kingdom
Job description
Job responsibilities
Managing clinical appointments for the respiratory team including taking phone calls, booking appointments, liaising with teams such as organising hospital transport.
You will also re responsible for reporting clinical performance such as DNA rate, RTT and DM01.
Please see attached full Job Description.
Job description
Job responsibilities
Managing clinical appointments for the respiratory team including taking phone calls, booking appointments, liaising with teams such as organising hospital transport.
You will also re responsible for reporting clinical performance such as DNA rate, RTT and DM01.
Please see attached full Job Description.
Person Specification
Qualifications
Essential
- Good standard of secondary education equivalent to 5 GCSEs
- NVQ Level 2 in appropriate subject or relevant business administration experience in a healthcare or client facing role
Knowledge & Skills
Essential
- Experience of working in a team
- Relevant experience preferably in a healthcare setting
- Ability to use Word, Email and Hospital IT systems
- Handling case notes and deliveries
- Standard key board skills, call handling and speaking with patients/customers
Person Specification
Qualifications
Essential
- Good standard of secondary education equivalent to 5 GCSEs
- NVQ Level 2 in appropriate subject or relevant business administration experience in a healthcare or client facing role
Knowledge & Skills
Essential
- Experience of working in a team
- Relevant experience preferably in a healthcare setting
- Ability to use Word, Email and Hospital IT systems
- Handling case notes and deliveries
- Standard key board skills, call handling and speaking with patients/customers
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Isle of Wight NHS Trust
Address
St Mary's Hospital
Parkhurst Road
Newport, Isle of Wight
PO30 5TG
United Kingdom
Employer's website
https://www.iow.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Isle of Wight NHS Trust
Address
St Mary's Hospital
Parkhurst Road
Newport, Isle of Wight
PO30 5TG
United Kingdom
Employer's website
https://www.iow.nhs.uk/ (Opens in a new tab)