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Associate Mental Health Practitioner
East London NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 363-TH8237560
Job summary
The Associate Mental Health Practitioner will work across the Service as directed to provide and support smooth transitions between teams and a high level of experience for the person in crisis.
The Associate Practitioner will demonstrate robust assessment, risk assessment and management skills and possess sound decision making skills for people in a mental health crisis and will formulate crisis safety plans under the guidance of registered clinicians.
They will demonstrate an understanding of a range of brief interventions and be able to provide robust physical health checks or be willing to undertake training to do so.
They will be expected to work under supervision, with adherence to Trust procedures and policies, and to employ value based and socially inclusive practice.
Main duties of the job
Taking calls and text messages from patients and carers with all levels and complexities of Mental Health needs
Triaging calls and text messages ensuring they are dealt with by the most appropriate professional
Provision of a high quality Mental Health crisis support line
Meeting the key performance indicators set for answering calls and responding to text messages
Liaise with other professionals and agencies as appropriate to support the person in crisis
About us
Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
Details
Date posted
01 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£34,186 to £37,389 a year per annum Inc HCA
Contract
Permanent
Working pattern
Full-time
Reference number
363-TH8237560
Job locations
Mile End Hospital
Bancroft Road
Mile End
E1 4DG
United Kingdom
Job description
Job responsibilities
Please see details attached in the uploaded Associate Mental Health Practitioner Job Description and Person Specification
Job description
Job responsibilities
Please see details attached in the uploaded Associate Mental Health Practitioner Job Description and Person Specification
Person Specification
Education & Qualification
Essential
- Evidence of basic skills at level 2 numeracy and literacy
- NVQ level 3 or equivalent mental health experience
Desirable
- Brief intervention and motivational interviewing training or willingness to undertake
- Suicide prevention training or willing to undertake
- Degree in psychology/psychology graduates
Experience
Essential
- Relevant experience working with and supporting people with mental health needs
- Is able to demonstrate good organisational skills
- Build relationships and maintain working practices with other team members and relate to other teams and organisations as required in order to maintain the level of service.
Knowledge and Skills
Essential
- IT literate
- Is able to produce written documentation as required by the service area.
- Has an ability to communicate clearly, concisely and confidently, using language and manner appropriate to the audience, avoiding the use of jargon.
Desirable
- Able to measure and monitor physical health signs and symptoms
Other
Essential
- Keep yourself updated on all matters relating to Trust policy.
- Familiarise yourself with matters relating to health and safety management as they affect you personally and/or the Trust.
Person Specification
Education & Qualification
Essential
- Evidence of basic skills at level 2 numeracy and literacy
- NVQ level 3 or equivalent mental health experience
Desirable
- Brief intervention and motivational interviewing training or willingness to undertake
- Suicide prevention training or willing to undertake
- Degree in psychology/psychology graduates
Experience
Essential
- Relevant experience working with and supporting people with mental health needs
- Is able to demonstrate good organisational skills
- Build relationships and maintain working practices with other team members and relate to other teams and organisations as required in order to maintain the level of service.
Knowledge and Skills
Essential
- IT literate
- Is able to produce written documentation as required by the service area.
- Has an ability to communicate clearly, concisely and confidently, using language and manner appropriate to the audience, avoiding the use of jargon.
Desirable
- Able to measure and monitor physical health signs and symptoms
Other
Essential
- Keep yourself updated on all matters relating to Trust policy.
- Familiarise yourself with matters relating to health and safety management as they affect you personally and/or the Trust.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
East London NHS Foundation Trust
Address
Mile End Hospital
Bancroft Road
Mile End
E1 4DG
United Kingdom
Employer's website
https://www.elft.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
East London NHS Foundation Trust
Address
Mile End Hospital
Bancroft Road
Mile End
E1 4DG
United Kingdom
Employer's website
https://www.elft.nhs.uk/ (Opens in a new tab)