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Patient Safety Investigator
East London NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 363-CP6336091
Job summary
We are seeking an experienced and motivated Patient Safety Investigator to join the Patient Safety & Learning Team on a 12-month fixed-term basis.
The post holder will undertake systems-based patient safety investigations and learning responses in accordance with the Patient Safety Incident Response Framework (PSIRF), applying recognised approaches including SEIPS and human factors principles. You will manage a caseload of investigations, review and analyse complex clinical information, engage with patients, families and staff, and support the identification of meaningful learning and improvement.
This is an opportunity for an individual with strong patient safety, investigation and analytical skills to contribute directly to organisational learning and the improvement of patient safety across the Trust.
Main duties of the job
The post holder will independently manage a caseload of patient safety investigations and learning responses, applying systems-based investigation methodologies, human factors principles and professional judgement to identify contributory factors and opportunities for learning and improvement.
Key responsibilities include reviewing clinical records and other evidence, participating in incident review and triage, engaging compassionately with patients, families and staff, producing high-quality investigation reports, and presenting findings to clinical teams to support the development of effective and measurable improvement actions.
The post holder will work autonomously within PSIRF methodology and Trust policy, escalating significant patient safety risks, emerging concerns or barriers to investigation appropriately.
About us
Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
Details
Date posted
01 September 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£58,133 to £65,261 a year Per Annum, Inc HCAS
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
363-CP6336091
Job locations
E1 8DE
Alie Street
London
E1 8DE
United Kingdom
Job description
Job responsibilities
We are seeking a Patient Safety Investigator to join the Patient Safety & Learning Team on a 12-month fixed-term basis.
The post holder will undertake systems-based patient safety investigations and learning responses in accordance with the Patient Safety Incident Response Framework (PSIRF), applying recognised approaches including SEIPS and human factors principles. Working autonomously, you will manage a caseload of concurrent investigations, analyse complex clinical information, engage with patients, families and staff, and identify system-level learning and opportunities for improvement.
The role requires strong analytical and investigative skills, sound professional judgement and the ability to manage complex and sensitive investigations while maintaining a compassionate and systems-focused approach to patient safety
The post holder will:
- Independently manage a concurrent caseload of patient safety investigations and learning responses, ensuring these are progressed within agreed timescales.
- Apply systems-based investigation methodologies, including SEIPS and human factors principles, to identify contributory factors and opportunities for learning and improvement.
- Review clinical records and other relevant evidence and participate in the daily incident review rota, applying professional judgement to recommend proportionate responses to newly reported incidents.
- Engage compassionately with patients, families, carers and staff throughout investigations in accordance with Duty of Candour and Being Open principles.
- Produce high-quality, evidence-based investigation reports and learning responses and present findings through relevant Trust governance and sign-off processes.
- Attend feedback meetings with directorates to discuss investigation findings and support the development of SMART actions.
- Maintain accurate investigation records using the Trusts incident and risk management systems and contribute, where appropriate, to thematic analysis, organisational learning and quality improvement activity.
Job description
Job responsibilities
We are seeking a Patient Safety Investigator to join the Patient Safety & Learning Team on a 12-month fixed-term basis.
The post holder will undertake systems-based patient safety investigations and learning responses in accordance with the Patient Safety Incident Response Framework (PSIRF), applying recognised approaches including SEIPS and human factors principles. Working autonomously, you will manage a caseload of concurrent investigations, analyse complex clinical information, engage with patients, families and staff, and identify system-level learning and opportunities for improvement.
The role requires strong analytical and investigative skills, sound professional judgement and the ability to manage complex and sensitive investigations while maintaining a compassionate and systems-focused approach to patient safety
The post holder will:
- Independently manage a concurrent caseload of patient safety investigations and learning responses, ensuring these are progressed within agreed timescales.
- Apply systems-based investigation methodologies, including SEIPS and human factors principles, to identify contributory factors and opportunities for learning and improvement.
- Review clinical records and other relevant evidence and participate in the daily incident review rota, applying professional judgement to recommend proportionate responses to newly reported incidents.
- Engage compassionately with patients, families, carers and staff throughout investigations in accordance with Duty of Candour and Being Open principles.
- Produce high-quality, evidence-based investigation reports and learning responses and present findings through relevant Trust governance and sign-off processes.
- Attend feedback meetings with directorates to discuss investigation findings and support the development of SMART actions.
- Maintain accurate investigation records using the Trusts incident and risk management systems and contribute, where appropriate, to thematic analysis, organisational learning and quality improvement activity.
Person Specification
Written investigation & report writing
Essential
- Demonstrable ability to synthesise complex evidence into clear, concise, logically structured reports showing how findings and conclusions have been reached.
Professional judgement & autonomy
Essential
- Ability to work autonomously, prioritise a concurrent caseload and exercise sound professional judgement when determining appropriate investigative actions and escalation.
Person Specification
Written investigation & report writing
Essential
- Demonstrable ability to synthesise complex evidence into clear, concise, logically structured reports showing how findings and conclusions have been reached.
Professional judgement & autonomy
Essential
- Ability to work autonomously, prioritise a concurrent caseload and exercise sound professional judgement when determining appropriate investigative actions and escalation.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
East London NHS Foundation Trust
Address
E1 8DE
Alie Street
London
E1 8DE
United Kingdom
Employer's website
https://www.elft.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
East London NHS Foundation Trust
Address
E1 8DE
Alie Street
London
E1 8DE
United Kingdom
Employer's website
https://www.elft.nhs.uk/ (Opens in a new tab)