Job summary

Do you have excellent communications skills and a keen eye for detail? Can you effectively manage multiple tasks and priorities? Do you have experience of managing detailed complex information and maintaining astrong degree of confidentiality?

If you have said 'Yes' to each of the above, then we might just have the role for you.

We are seeking an enthusiastic and motivated Clinical Support Team Administrator to work alongside our West Suffolk Crisis Home Treatment Team within the Norfolk and Suffolk Foundation Trust. This is a secondment position, working 37.5 hours per week.

The post holder will be providing Administration Support to our clinicians and doctors within the team and also provide support to management.

Good office based skills would be required, however, full training will be provided.

We can offer a welcoming, friendly and supportive environment that puts the needs and care of our service users first and provides a responsive administration service to the West Suffolk Crisis Home Treatment Team. You will be encouraged and supported to develop your skills and knowledge. This role would see you working within a small administration team.

Main duties of the job

Previous administration experience is essential. Additional training will be given for this role.

You will need to be able to demonstrate the strength of your communication, prioritisation and administration skills at the same time as showcasing your knowledge of IT systems. A working knowledge of Microsoft Office Packages, including word, excel and outlook will be essential. Knowledge of the Trust clinical system Lorenzo would be an advantage as well as minute taking and audio transcription. You will be able to evidence a flexible response to service needs and the ability to think creatively. Experience of working to deadlines, on your own initiative as well as in a team environment and maintaining strict confidentiality are also essential.

About us

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.