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Medical Secretary - Gastroenterology
East Suffolk and North Essex NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 432-HR726-26
Job summary
We are looking for a dynamic and enthusiastic team player to provide secretarial support to the Gastroenterology department as a Medical Secretary.
This is a key role in a busy department that works closely with the Medical Teams, Nursing Team, Outpatients Department, the endoscopy unit and the wider hospital teams.
You will be part of a friendly patient focussed team, delivering high quality care to patients referred to the Gastroenterology team in Ipswich.
Main duties of the job
You will be responsible for ensuring that the administration needs of the department are completed in a timely way.
You will ensure that timeframes are met for the management of patient pathways in accordance with Referral to Treatment targets.
You will support team members by having a flexible approach to both workload, additional tasks and working patterns.
For this post you will require attention to detail as well as excellent communication skills and the ability to prioritise and plan.
About us
We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.
We are one of the largest NHS organisations in England, employing more than 12,000 staff.
We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.
Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.
Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.
We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.
If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.
Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A
Details
Date posted
03 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
432-HR726-26
Job locations
Ipswich Hospital
Heath Road
Ipswich
IP4 5PD
United Kingdom
Job description
Job responsibilities
For full details of the responsibilities and duties of this role please see the attached job description.
Job description
Job responsibilities
For full details of the responsibilities and duties of this role please see the attached job description.
Person Specification
Experience
Essential
- Good clerical / secretarial background, proven experience
- Microsoft Office applications including Word, PowerPoint, Excel and IT skills
- Work involving contact with members of the public.
Desirable
- NHS experience
- Experience with Epic EPR
Qualifications
Essential
- 5 GCSEs, grade C/4 or above, including English & Maths
Desirable
- RSA/OCR 2-3 Audio Typing
Knowledge
Essential
- Ability to maintain confidentiality at all times
- Data Protection
- Ability to communicate well with others at all levels, both verbally and written.
- Knowledge of all Trust/NHS targets
- Good keyboard skills
Desirable
- Knowledge of NHS policies
- Medical terminology
Person Specification
Experience
Essential
- Good clerical / secretarial background, proven experience
- Microsoft Office applications including Word, PowerPoint, Excel and IT skills
- Work involving contact with members of the public.
Desirable
- NHS experience
- Experience with Epic EPR
Qualifications
Essential
- 5 GCSEs, grade C/4 or above, including English & Maths
Desirable
- RSA/OCR 2-3 Audio Typing
Knowledge
Essential
- Ability to maintain confidentiality at all times
- Data Protection
- Ability to communicate well with others at all levels, both verbally and written.
- Knowledge of all Trust/NHS targets
- Good keyboard skills
Desirable
- Knowledge of NHS policies
- Medical terminology
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
East Suffolk and North Essex NHS Foundation Trust
Address
Ipswich Hospital
Heath Road
Ipswich
IP4 5PD
United Kingdom
Employer's website
https://www.esneft.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
East Suffolk and North Essex NHS Foundation Trust
Address
Ipswich Hospital
Heath Road
Ipswich
IP4 5PD
United Kingdom
Employer's website
https://www.esneft.nhs.uk/ (Opens in a new tab)