Job summary

Medical Receptionist (18 Hours per Week)

Much Wenlock & Cressage Medical Practice, a member of Our Health Partnership, is seeking an enthusiastic, motivated, and reliable Medical Receptionist to join our friendly team.

This role offers 18 hours per week over two days and is ideal for a team player who is committed to delivering excellent reception and administrative support to patients and colleagues.

Much Wenlock & Cressage Medical Practice is a busy rural practice located just 15 to 20 minutes from Shrewsbury and Telford, serving a patient population of over 8,000 patients. We pride ourselves on providing high-quality patient care in a welcoming and supportive working environment.

• Excellent communication and interpersonal skills
• Strong organisational and administrative abilities
• A professional, friendly, and empathetic approach
• The ability to work effectively with others as part of a team
• Experience in a reception or customer service role is desirable, although full training will be provided

• Supportive and friendly team environment
• Opportunity to work within a well-established Practice and wider Primary Care network
• Training and development opportunities
• A rewarding role supporting patient care in the local community

Main duties of the job

As part of our dedicated Reception Team, you will play a key role in delivering an excellent patient experience. Acting as the first point of contact, you will provide a welcoming, professional, and confidential service to patients, clinicians, and colleagues.

We are looking for an approachable and motivated individual with strong interpersonal and IT skills. The ideal candidate will be organised, dependable, and committed to maintaining the high standards of accuracy, confidentiality, and patient care.

About us

Our Practice team is dedicated to providing high-quality care and putting our patients at the heart of everything we do. We aim to create a welcoming, supportive, and safe environment for both patients and staff, while continuing to adapt and improve the way we work to meet the changing needs of healthcare.

We are looking for someone with a friendly, positive, and approachable manner who enjoys working with people and takes pride in delivering excellent service. The successful candidate will become part of a supportive and hardworking team where everyone's contribution is valued.

We are committed to supporting our staff and encouraging personal and professional development. Regular appraisals and ongoing training opportunities help our team build their skills and grow within their roles.