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Ellern Mede Group

Healthcare Assistant (HCA)

Ellern Mede Group View all jobs

Inner London, Greater London
Permanent
Radiographer
GBP 14 per year

Posted 1 month(s) ago

Reference: oc-1788340697-UTCPM

Job summary

As a Healthcare Assistant, you will work as part of a skilled, person-centred clinical team supporting individuals with significant emotional, behavioural, and relational needs. This role is both challenging and highly rewarding, offering the opportunity to make a tangible difference in the recovery and stability of our patients.

Main duties of the job

Main Duties of the Job Provide high-quality, compassionate care and assistance with daily living activities (e.g., personal care, nutrition, hygiene). Provide enhanced support to patients as directed by the Nurse in Charge Build therapeutic, trust-based relationships with patients who have experienced significant trauma. Work under the supervision of a Registered Nurse to implement and review patient care plans. Use de-escalation and safe physical intervention techniques where required to maintain safety. Escort and support patients during appointments, community access, and therapeutic activities. Maintain accurate, timely clinical documentation (e.g., vital signs, food and fluid charts, incident reports). Promote infection control, safeguarding, and health and safety standards across the ward. Contribute to structured therapeutic programmes and group activities. Always uphold professional boundaries, patient dignity, and confidentiality.

About us

Queensway Hospital is a Mental Health service in association with the Ellern Mede Group We provide individualised, person-centred care for our patients. Our multidisciplinary team (MDT) collaborates with patients, families, and professionals to enhance mental health and wellbeing. Care is delivered across the spacious Elizabeth Ward, with Elizabeth Lower downstairs and Elizabeth Upper upstairs. We Offer In our service, we collaborate with commissioning teams to keep admissions as brief as possible, based on each patient's bespoke care plan. Our goal is to support recovery and reintegration into the community by offering choice and developing trust with all our partners. We work closely with community teams to reduce hospital stays and help prevent future admissions - this is central to our mission. We offer a wide range of support, including:

  • Occupational Therapy (OT)
  • Trauma-informed therapy
  • RAID approach
  • Individual and group sessions
  • We provide individualised, person-centred care for our patients.
    • Details
    Date posted

    03 September 2026

    Pay scheme

    Other

    Salary

    £14 an hour

    Contract

    Permanent

    Working pattern

    Full-time

    Reference number

    oc-1788340697-UTCPM

    Job locations

    Rotherham

    S60 3AZ

    United Kingdom


    Job description
    Job responsibilities

    As a Healthcare Assistant, you will work as part of a skilled, person-centred clinical team supporting individuals with significant emotional, behavioural, and relational needs. This role is both challenging and highly rewarding, offering the opportunity to make a tangible difference in the recovery and stability of our patients. You will receive full induction and ongoing training in autism-informed care, trauma-informed approaches, Prevention and Management of Violence and Aggression, and other essential skills to ensure you can deliver safe, effective, and compassionate care.

    Duties of the Job

  • Provide high-quality, compassionate care and assistance with daily living activities (e.g., personal care, nutrition, hygiene).
  • Provide enhanced support to patients as directed by the Nurse in Charge
  • Build therapeutic, trust-based relationships with patients who have experienced significant trauma.
  • Work under the supervision of a Registered Nurse to implement and review patient care plans.
  • Use de-escalation and safe physical intervention techniques where required to maintain safety.
  • Escort and support patients during appointments, community access, and therapeutic activities.
  • Maintain accurate, timely clinical documentation (e.g., vital signs, food and fluid charts, incident reports).
  • Promote infection control, safeguarding, and health and safety standards across the ward.
  • Contribute to structured therapeutic programmes and group activities.
  • Always uphold professional boundaries, patient dignity, and confidentiality.
    • Job description
    Job responsibilities

    As a Healthcare Assistant, you will work as part of a skilled, person-centred clinical team supporting individuals with significant emotional, behavioural, and relational needs. This role is both challenging and highly rewarding, offering the opportunity to make a tangible difference in the recovery and stability of our patients. You will receive full induction and ongoing training in autism-informed care, trauma-informed approaches, Prevention and Management of Violence and Aggression, and other essential skills to ensure you can deliver safe, effective, and compassionate care.

    Duties of the Job

  • Provide high-quality, compassionate care and assistance with daily living activities (e.g., personal care, nutrition, hygiene).
  • Provide enhanced support to patients as directed by the Nurse in Charge
  • Build therapeutic, trust-based relationships with patients who have experienced significant trauma.
  • Work under the supervision of a Registered Nurse to implement and review patient care plans.
  • Use de-escalation and safe physical intervention techniques where required to maintain safety.
  • Escort and support patients during appointments, community access, and therapeutic activities.
  • Maintain accurate, timely clinical documentation (e.g., vital signs, food and fluid charts, incident reports).
  • Promote infection control, safeguarding, and health and safety standards across the ward.
  • Contribute to structured therapeutic programmes and group activities.
  • Always uphold professional boundaries, patient dignity, and confidentiality.
    • Person Specification
    Experience
    Essential
    • Experience working in a healthcare, social care, or education setting
    • Basic understanding of mental health and safeguarding principle
    • Compassionate, patient, and resilient; able to maintain professional boundaries
    Desirable
    • Full UK driving licence
    Qualifications
    Essential
    • GCSE (or equivalent) in English and Math
    Desirable
    • Studying toward or holding a qualification in Health and Social care
    Person Specification
    Experience
    Essential
    • Experience working in a healthcare, social care, or education setting
    • Basic understanding of mental health and safeguarding principle
    • Compassionate, patient, and resilient; able to maintain professional boundaries
    Desirable
    • Full UK driving licence
    Qualifications
    Essential
    • GCSE (or equivalent) in English and Math
    Desirable
    • Studying toward or holding a qualification in Health and Social care
    Disclosure and Barring Service Check

    This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

    Employer details
    Employer name

    Ellern Mede Group

    Address

    Rotherham

    S60 3AZ

    United Kingdom


    Employer's website

    https://www.ellernmede.org (Opens in a new tab)

    Employer details
    Employer name

    Ellern Mede Group

    Address

    Rotherham

    S60 3AZ

    United Kingdom


    Employer's website

    https://www.ellernmede.org (Opens in a new tab)