Job description

Job responsibilities

Deputy Memory Service Manager - Key Responsibilities

• Provide clinical and operational leadership within the Memory Service, promoting a multidisciplinary approach to the assessment, diagnosis and management of people with dementia.
• Oversee referral screening, triage, assessment and care planning, ensuring patients and carers receive timely, evidence-based interventions and support.
• Act as an expert resource for dementia care, mental health, behavioural and psychological symptoms of dementia, medication management, the Mental Capacity Act, Deprivation of Liberty Safeguards and safeguarding processes.
• Support patients, families and carers throughout the dementia pathway, providing education, advice, emotional support and strategies to manage complex and challenging behaviours.
• Deputise for the Memory Service Manager and contribute to the strategic development of the service, ensuring compliance with national standards, legislation and Trust objectives.
• Lead, supervise and support staff through appraisal, clinical supervision, performance management, mentorship and workforce development activities.
• Foster effective communication and partnership working with GPs, primary care networks, social care, acute trusts, voluntary organisations and other key stakeholders.
• Monitor service performance, quality standards, activity data and KPIs, identifying opportunities to improve efficiency, patient outcomes and service delivery.
• Lead on clinical governance, audit, quality improvement and service development projects, ensuring practice remains evidence-based and aligned with current research and best practice guidance.
• Ensure high standards of clinical documentation, record keeping, confidentiality and information governance across the service.
• Manage resources effectively, including caseload allocation, staffing, sickness absence, health and safety responsibilities and day-to-day operational demands.
• Promote a culture of continuous learning, supporting student placements, staff training, research activity and the implementation of innovation within the service.
• Maintain oversight of risk management and complex case reviews, ensuring safe, person-centred and legally compliant care for patients with cognitive impairment and dementia.

Person Specification

EDUCATION AND QUALIFICATIONS

Essential

• RMN qualification and current registration
• Diploma / Degree in subject related to Mental Health

Desirable

• SLICE or equivalent.
• Educated to degree/masters level.
• Nurse Prescribing qualification or willingness to undertake this.
• RGN

PREVIOUS EXPERIENCE

Essential

• Experience as a qualified mental health practitioner
• Experience of working with people with Dementia and an in depth knowledge of Dementia Care
• Risk assessment/management.
• Evidence of leadership skills
• Ability to apply research to practice.
• Knowledge of counselling skills/cognitive behavioural skills/psychosocial interventions/brief solution focused therapy.
• A successful track record in making improvements in service delivery or operational effectiveness
• A successful track record in managing staff effectively, including improving performance

Desirable

• Other relevant post registration experience.
• Audit and Research.
• Experience managing budgets
• Exposure to delivering service change

KILLS, KNOWLEDGE, ABILITIES

Essential

• An understanding of the Mental Health Act (1983), the Mental Health Code of Practice and the CPA process.
• Ability to reflect on and evaluate one's own practice, and A/I accept constructive criticism.
• Ability to teach, supervise and assess junior staff and learners.

Other

Essential

• Able to exercise initiative, flexibility and tact.
• Ability to meet deadlines
• Willing to use peer and group supervision creatively.
• Understanding/implementation of Equal Opportunities

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Central and North West London NHS Foundation Trust

Address

Bentley House

Bentley House, 15-21 Headstone Drive

Harrow

HA3 5QX

United Kingdom

Employer's website

https://www.cnwl.nhs.uk/work (Opens in a new tab)