Job summary

• To provide a high-quality efficient administration and clerical service to Unit staff, visitors and patients.
• To provide a reception service, acting as first point of contact on the telephone or face to face, for patients, visitors and other healthcare professionals.
• To facilitate good communication with other wards and departments involved in patient care or ward/departmental functioning.
• To input data regarding all admissions, transfers and discharges.

Please note interviews will be 9th September 2026.

Main duties of the job

• to assist in the provision of high standard care by providing a high quality efficient administration and clerical service to unit staff, visitors and patients.
• Acting as first point of contact on the telephone or face to face, for patients, visitors and other healthcare professionals facilitating effective communication.
• To manage data on admissions, transfers and discharges, through electronic systems, ensuring information governance and confidentiality is kept at all times.
• To work in a collaborative and co-operative manner and to recognise and respect their particular contribution within the care team.

About us

South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust have come together to form University Hospitals Tees. As a result, post holders may be required to work across sites within both organisations.Across University Hospitals Tees, our ambition is to be the best place to work, ensuring we have the right staff in the right roles at the right time to deliver outstanding patient care and experience.We are committed to supporting our staff through an inclusive and supportive working environment, offering health and wellbeing initiatives, staff benefits, and opportunities for personal and professional development.We support the 'Making Every Contact Count' approach to behaviour change in the promotion of health and wellbeing of individuals and communities.