Refine your search
Posted 19 day(s) ago
Reference: 179-8220147-S
Job summary
Are you highly organised, confident working with people and able to manage competing priorities in a busy environment?
The Surgical Division is looking for an ambitious and proactive Rota Co-ordinator to join our team and play a key role in ensuring our clinical rotas are safely and effectively managed.
This is an exciting opportunity for an individual who enjoys problem-solving, working to deadlines and making a real difference to the day-to-day running of clinical services.
Main duties of the job
As Rota Co-ordinator, you will be responsible for the coordination and maintenance of medical and clinical staff rotas across the Surgical Division. You will work closely with Consultants, Specialty Doctors, junior medical staff, clinical leads, operational managers and workforce colleagues to ensure appropriate staffing levels and skill mix are maintained.
About us
#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community
We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.
The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.
Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.
We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.
With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.
We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.
Join us. What will you #BeKnown for?
Details
Date posted
14 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year Per annum, pro rata
Contract
Permanent
Working pattern
Full-time
Reference number
179-8220147-S
Job locations
West Suffolk Hospital NHS Foundation Trust
Hardwick Lane
Bury St Edmunds
IP33 2QZ
United Kingdom
Job description
Job responsibilities
You will:
Coordinate and maintain clinical rotas, ensuring they are accurate, timely and compliant with relevant requirements.
Monitor rota gaps and work proactively with clinical and operational teams to identify solutions.
Coordinate annual leave, study leave and other rota changes.
Support the effective use of bank, locum and additional staffing where required.
Maintain accurate rota records and provide regular reports and updates to managers and clinical teams.
Identify potential staffing pressures at an early stage and escalate appropriately.
Work collaboratively with clinicians and managers to resolve complex rota and staffing issues.
Ensure changes to rotas are communicated clearly and in a timely manner.
Support service planning and workforce initiatives across the Surgical Division.
Contribute to continuous improvement of rota processes and systems.
We are looking for someone who is organised, resilient and able to work confidently in a fast-paced NHS environment.
You will have:
Excellent organisational and time-management skills.
Strong attention to detail and the ability to manage large volumes of information accurately.
Excellent communication and interpersonal skills.
The ability to prioritise competing demands and meet deadlines.
Confidence in dealing with staff at all levels, including senior clinicians and managers.
Good IT skills and experience using Microsoft Office, particularly Excel.
A proactive approach to identifying and resolving problems.
The ability to work independently while also being an effective member of a wider team.
Experience of working with rotas, workforce planning or NHS operational systems would be advantageous.
Please see full job description attached to view main responsibilities and duties of role.
Job description
Job responsibilities
You will:
Coordinate and maintain clinical rotas, ensuring they are accurate, timely and compliant with relevant requirements.
Monitor rota gaps and work proactively with clinical and operational teams to identify solutions.
Coordinate annual leave, study leave and other rota changes.
Support the effective use of bank, locum and additional staffing where required.
Maintain accurate rota records and provide regular reports and updates to managers and clinical teams.
Identify potential staffing pressures at an early stage and escalate appropriately.
Work collaboratively with clinicians and managers to resolve complex rota and staffing issues.
Ensure changes to rotas are communicated clearly and in a timely manner.
Support service planning and workforce initiatives across the Surgical Division.
Contribute to continuous improvement of rota processes and systems.
We are looking for someone who is organised, resilient and able to work confidently in a fast-paced NHS environment.
You will have:
Excellent organisational and time-management skills.
Strong attention to detail and the ability to manage large volumes of information accurately.
Excellent communication and interpersonal skills.
The ability to prioritise competing demands and meet deadlines.
Confidence in dealing with staff at all levels, including senior clinicians and managers.
Good IT skills and experience using Microsoft Office, particularly Excel.
A proactive approach to identifying and resolving problems.
The ability to work independently while also being an effective member of a wider team.
Experience of working with rotas, workforce planning or NHS operational systems would be advantageous.
Please see full job description attached to view main responsibilities and duties of role.
Person Specification
Education & Qualifications
Essential
- Excel knowledge
- Proven computer literacy
- Good standard of General Education (including Maths & English)
Experience and Knowledge
Essential
- Previous experience with allocation of staff
- Knowledge of skill mix required to run each service area
Desirable
- Previous NHS or related environment
- Some customer care experience
Skills and Abilities
Essential
- Excel for Window's10
- Accurate Key Board Skills
- Able to demonstrate skills that ensure tasks are completed accurately and within a given timeframe
- Able to liaise with Senior Staff throughout the Trust, within a given timeframe
- Full understanding of Trust Policies regarding leave requests
Desirable
- Knowledge of the Hospital Administration System
- Understanding of databases
Personal Qualities
Essential
- Clear and precise communication skills
- Good telephone manner
- Calm under pressure
- Able to meet deadlines
- Good interpersonal skills
- Friendly and helpful manner
- Caring attitude
- Attention to detail
- Ability to work on own initiative or part of a team
- Flexible approach to working hours and duties
- Able to demonstrate an understanding of issues relating to confidentiality
- Proven record of good timekeeping and attendance
- Understanding Trust policies with regards to requests for leave
Person Specification
Education & Qualifications
Essential
- Excel knowledge
- Proven computer literacy
- Good standard of General Education (including Maths & English)
Experience and Knowledge
Essential
- Previous experience with allocation of staff
- Knowledge of skill mix required to run each service area
Desirable
- Previous NHS or related environment
- Some customer care experience
Skills and Abilities
Essential
- Excel for Window's10
- Accurate Key Board Skills
- Able to demonstrate skills that ensure tasks are completed accurately and within a given timeframe
- Able to liaise with Senior Staff throughout the Trust, within a given timeframe
- Full understanding of Trust Policies regarding leave requests
Desirable
- Knowledge of the Hospital Administration System
- Understanding of databases
Personal Qualities
Essential
- Clear and precise communication skills
- Good telephone manner
- Calm under pressure
- Able to meet deadlines
- Good interpersonal skills
- Friendly and helpful manner
- Caring attitude
- Attention to detail
- Ability to work on own initiative or part of a team
- Flexible approach to working hours and duties
- Able to demonstrate an understanding of issues relating to confidentiality
- Proven record of good timekeeping and attendance
- Understanding Trust policies with regards to requests for leave
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
West Suffolk NHS Foundation Trust
Address
West Suffolk Hospital NHS Foundation Trust
Hardwick Lane
Bury St Edmunds
IP33 2QZ
United Kingdom
Employer's website
Employer details
Employer name
West Suffolk NHS Foundation Trust
Address
West Suffolk Hospital NHS Foundation Trust
Hardwick Lane
Bury St Edmunds
IP33 2QZ
United Kingdom