Job summary

To provide comprehensive and high quality administrative and clerical support to the team to ensure a professional approach to all work assigned

Main duties of the job

Communication and Working Relationships

• All other staff in the Cornwall health community.
• Outside agencies and the public where necessary.
• Maintain a good working relationship with colleagues.
• At all times to be accountable to one's local/line manager.

Management and Personal Development

• Provide cover for other Administrative colleagues when required.
• Participate as an appraisee in the Trust's appraisal system.
• Be able to work as part of a team.
• To participate in regular supervision.

Administrative

• Responsible for day to day administration and clerical support.
• Carry out data entry to support the team.
• To work in line with Trust policies and procedures.

IT Systems and Processes

• Process paper, electronic and telephone queries
• Input all data accurately
• Archiving, photocopying, filing, scanning, laminating, emailing and shredding.
• Observe and maintain confidentiality of the workplace.
• Order stock via Integra. Receipt stock and carry out stock take when required.

To use all required Trust systems as directed.

About us

We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 5,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people's homes, in community clinics and bases. Some staff work from one of our 10 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increase the numbers of people who use out services.