Job summary

Please note that whilst the trust does offer sponsorship this role isunfortunatelynot eligible for visa sponsorshipunder theUK Health and Care Worker |Skilled Worker Routevisa route. This is due to the position not meeting theminimum salary threshold of £41,000 per annumand/or the requiredskill levelset by UK Visas and Immigration.

Pre-Operative Assessment is a nurse-led service at the heart of the elective surgical pathway, ensuring patients are appropriately assessed and prepared for surgery. Within this role, you will provide comprehensive administrative and pathway coordination support, working closely with nursing, medical, operational and administrative colleagues to ensure patients progress safely and efficiently through their pre-operative journey. You will also provide reception cover where required.

You will be responsible for monitoring patient pathways, coordinating appointments, investigations and outstanding clinical requirements, and ensuring service targets are met. The role involves regular communication with patients, waiting list teams, diagnostic departments and clinical staff, acting as a key point of contact throughout the pathway. Excellent communication, organisational and time management skills are essential, together with the ability to work independently, prioritise a varied workload and adapt to the demands of a busy but rewarding environment.

Main duties of the job

• Monitor patient pathways using digital systems, identifying outstanding actions, potential delays and ensuring patients progress safely towards surgery.
• Coordinate and book pre-operative assessment appointments, investigations and diagnostic tests within agreed timescales.
• Liaise with patients, nursing teams, waiting list staff, clinicians and diagnostic departments to facilitate timely completion of pathway requirements.
• Act as a key point of contact for patients, responding to telephone, email and face-to-face enquiries in a professional and supportive manner.
• Maintain accurate patient information and upload documentation to the appropriate NHS systems, ensuring data quality and confidentiality at all times.
• Identify and escalate pathway delays, risks or concerns to the System/Admin Manager and nursing team as appropriate.
• Provide reception cover within the department, welcoming patients and supporting the smooth running of clinic services.
• Work collaboratively with colleagues across the Trust, providing cross-cover and contributing to the delivery of a high-quality service.
• Support the department with administrative duties, case note tracking, audit activity and continuous service improvement initiatives.
• Maintain compliance with Trust policies, information governance requirements and mandatory training obligations

About us

We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.

If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.

We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.

Benefits we offer to you:

o Between 27-33 days of annual leave plus bank holidays

o NHS pension scheme membership

o Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further

o NHS Staff discounts

o Cycle to work scheme

oSalary finance - for loans, savings, budget planning and tips on managing debt

o Stockport Credit Union- for local financial advice