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EPA Network Manager/Laboratory Medicine Service Operational Manager
Norfolk and Norwich University Hospital View all jobs
Posted 10 day(s) ago
Reference: 234-26-E0854
Job summary
The Eastern Pathology Alliance (EPA) is a joint venture between Norfolk and Norwich University Hospitals NHS Foundation Trust, James Paget University Hospitals NHS Foundation Trust and the Queen Elizabeth Hospital King's Lynn NHS Foundation Trust.
The network processes over 35 million samples each year and is comprised of Clinical Biochemistry, Toxicology and Specialist Chemistry, Immunology, Microbiology, Haematology, Blood Transfusion and Andrology. Point of Care testing at NNUH also sits within Laboratory Medicine.
The postholder will be responsible for the leadership, strategic and operational management of EPA, including budgetary and staff management, contract management and service continuity.
The post holder must deliver a high quality, cost effective service and facilitate improvements through collaborative and constructive dialogue with all lab managers, clinical staff, and stakeholders across the region.
Main duties of the job
The main duties of the job include strategic service development, operational management, commercial management, service improvement, human resource management, governance and corporate responsibility for Eastern Pathology Alliance.
About us
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.
We can offer you the full range of NHS benefits/discounts and in addition:
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room at NNUH Colney Lane site
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream - access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH Colney Lane site
- Free 24-hours confidential counselling support
- On-site Nursery at NNUH Colney Lane
- On-site cafes offering staff discounts at NNUH Colney Lane
- Support in career development
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Details
Date posted
23 September 2026
Pay scheme
Agenda for change
Band
Band 8c
Salary
£79,504 to £91,609 a year per annum pro rata
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
234-26-E0854
Job locations
Norfolk and Norwich Hospital, James Paget Hospital, Queen Elizabeth Hospital
Various
Norfolk
NR4 7UY
United Kingdom
Job description
Job responsibilities
- To ensure that there is appropriate interface with EPA stakeholders and withPrimary Care organisations and specialist commissioners.
- To contribute to the translation of Strategy and Corporate objectives into robust operational and financial plans as part of the overall divisional annual planning process.
- To co-ordinate the Business Planning across the service ensuring that there is an agreed Performance Management framework to monitor effectively the delivery of the annual business plans.
- To support work with financial teams in the preparation of robust business cases which enable the service to remain financially stable and responsible to the demands placed upon them.
- To analyse performance in relation to performance targets and strategic objectives; develops strategies and business plans, taking into account multiple factors requiring complex analysis and provides advice in areas where expert opinion differs.
Please refer to the Job Description for the full specification of responsibilities and requirements for this post.
Job description
Job responsibilities
- To ensure that there is appropriate interface with EPA stakeholders and withPrimary Care organisations and specialist commissioners.
- To contribute to the translation of Strategy and Corporate objectives into robust operational and financial plans as part of the overall divisional annual planning process.
- To co-ordinate the Business Planning across the service ensuring that there is an agreed Performance Management framework to monitor effectively the delivery of the annual business plans.
- To support work with financial teams in the preparation of robust business cases which enable the service to remain financially stable and responsible to the demands placed upon them.
- To analyse performance in relation to performance targets and strategic objectives; develops strategies and business plans, taking into account multiple factors requiring complex analysis and provides advice in areas where expert opinion differs.
Please refer to the Job Description for the full specification of responsibilities and requirements for this post.
Person Specification
Qualifications
Essential
- Master's Degree or equivalent
- Doctoral Level qualification or MBA or equivalent experience
Desirable
- Project management Qualification or equivalent experience
- HCPC Registered Biomedical Scientist
Experience
Essential
- Significant experience at senior management level within the NHS or equivalent setting
- Experience of managing in complex organisations across more than one organisation or with a network
- Experience of managing within a commercially successful health or care business
Desirable
- Experience of managing complex projects and meeting targets
Skills
Essential
- Proven ability in operational and performance management
- Proven ability to develop and implement organisational and business strategy
- Proven ability to develop business opportunities and deliver returns on investment
Desirable
- Experience of managing complex projects and meeting targets
- Knowledge of NHS Performance and Management Indicators of Organisations
Aptitude
Essential
- Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
- Team leader and decision maker
- Ability to manage a change process
- Effective leadership skills with a significant drive for service improvement
Person Specification
Qualifications
Essential
- Master's Degree or equivalent
- Doctoral Level qualification or MBA or equivalent experience
Desirable
- Project management Qualification or equivalent experience
- HCPC Registered Biomedical Scientist
Experience
Essential
- Significant experience at senior management level within the NHS or equivalent setting
- Experience of managing in complex organisations across more than one organisation or with a network
- Experience of managing within a commercially successful health or care business
Desirable
- Experience of managing complex projects and meeting targets
Skills
Essential
- Proven ability in operational and performance management
- Proven ability to develop and implement organisational and business strategy
- Proven ability to develop business opportunities and deliver returns on investment
Desirable
- Experience of managing complex projects and meeting targets
- Knowledge of NHS Performance and Management Indicators of Organisations
Aptitude
Essential
- Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
- Team leader and decision maker
- Ability to manage a change process
- Effective leadership skills with a significant drive for service improvement
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Norfolk and Norwich University Hospital
Address
Norfolk and Norwich Hospital, James Paget Hospital, Queen Elizabeth Hospital
Various
Norfolk
NR4 7UY
United Kingdom
Employer's website
https://www.nnuh.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Norfolk and Norwich University Hospital
Address
Norfolk and Norwich Hospital, James Paget Hospital, Queen Elizabeth Hospital
Various
Norfolk
NR4 7UY
United Kingdom
Employer's website
https://www.nnuh.nhs.uk/ (Opens in a new tab)