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Posted 10 day(s) ago
Reference: A4514-26-0015
Job summary
We are looking for an individual with an excellent eye for detail and exceptional organisation and coordination skills to support our management team in maintaining compliance, covering:
- Compliance including CQC
- Health and Safety
- Patient facing services
- Data protection
- HR
Main duties of the job
The post-holder will work closely with the Practice management team, providing comprehensive administrative support to ensure robust management and tracking of:
- Complaints.
- SEA Incident investigations and reports.
- Data protection
- Health and safety audits and actions
- Contracts research
- HR Administration
- Policy and protocol review and implementation.
- Supporting existing Care Co-ordinators with Safeguarding registers.
- Provide support to weekly Board meetings taking minutes where appropriate
About us
Our mission is to be a focused team of caring and responsive people consistently providing our patients with an environment that is safe and efficient in the delivery of the best possible outcomes.
Details
Date posted
23 September 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time
Reference number
A4514-26-0015
Job locations
Hungerford Medical Centre
School Crescent
Crewe
CW15HA
United Kingdom
Job description
Job responsibilities
Main duties of the job
- Ensure the practice maintains ongoing compliance with CQC Standards.
- Handle the management of complaints, significant events, patient feedback & learning outcomes.
- Coordinate and monitor health and safety risk assessments.
- Ensure HR files are up to date
- Ensure data protection guidelines are in place and adhered to
- Research and identify contracts and pricing for new initiaves
- Identify actions and outcomes from Managing Partner emails
- Supporting Care Co-ordinator team with cover during annual leave/sickness including Safeguarding Register
- Other admin duties where appropriate
Job description
Job responsibilities
Main duties of the job
- Ensure the practice maintains ongoing compliance with CQC Standards.
- Handle the management of complaints, significant events, patient feedback & learning outcomes.
- Coordinate and monitor health and safety risk assessments.
- Ensure HR files are up to date
- Ensure data protection guidelines are in place and adhered to
- Research and identify contracts and pricing for new initiaves
- Identify actions and outcomes from Managing Partner emails
- Supporting Care Co-ordinator team with cover during annual leave/sickness including Safeguarding Register
- Other admin duties where appropriate
Person Specification
Qualifications
Essential
- GCSE grade A to C in English and Maths
Experience
Essential
- Essential
- Experience supporting senior managers and organisational projects
- Excellent organisational and project management skills
- Strong attention to detail
- Ability to interpret guidance and regulatory requirements
- Excellent written and verbal communication skills
- Ability to prioritise a varied workload and meet deadlines
- Strong IT skills including Microsoft Office applications
- Ability to build positive working relationships across multidisciplinary teams
- Ability to handle confidential and sensitive information appropriately
- Desirable
- Experience of working in primary care
Desirable
- Experience of working in primary care
Person Specification
Qualifications
Essential
- GCSE grade A to C in English and Maths
Experience
Essential
- Essential
- Experience supporting senior managers and organisational projects
- Excellent organisational and project management skills
- Strong attention to detail
- Ability to interpret guidance and regulatory requirements
- Excellent written and verbal communication skills
- Ability to prioritise a varied workload and meet deadlines
- Strong IT skills including Microsoft Office applications
- Ability to build positive working relationships across multidisciplinary teams
- Ability to handle confidential and sensitive information appropriately
- Desirable
- Experience of working in primary care
Desirable
- Experience of working in primary care
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Hungerford Medical Centre
Address
Hungerford Medical Centre
School Crescent
Crewe
CW15HA
United Kingdom
Employer's website
https://www.hungerfordmedicalcentre.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Hungerford Medical Centre
Address
Hungerford Medical Centre
School Crescent
Crewe
CW15HA
United Kingdom
Employer's website
https://www.hungerfordmedicalcentre.nhs.uk/ (Opens in a new tab)