Job summary

Job overview

The communications officer plays a key role in supporting the delivery of high-quality communications and engagement activities across the Trust. The post holder will plan, coordinate and deliver communications projects and campaigns that help raise awareness of services, support organisational priorities, and strengthen the Trust's reputation with staff, patients, partners and the wider community.

Working as part of the Communications Team, the post holder will create engaging content for a range of channels, including the media, website, social media, publications and internal communications platforms. They will provide professional communications advice and support to colleagues across the organisation and help ensure information is accessible, accurate, timely, and aligned with Trust objectives.

The role requires excellent writing skills, strong organisational abilities and the confidence to manage competing priorities within a fast-paced environment. The post holder will also support the management of media enquiries, campaigns, events and sensitive communications issues as required.

Main duties of the job

• Plan, deliver and evaluate communications projects and campaigns that support Trust priorities.
• Write,edit and proofread a wide range of content, including news articles, press releases, patient information and staff communications.
• Managethe production and distribution of publications, promotional materials and communications resources.
• Respond to media enquiries and build positive relationships with journalists and media organisations.
• Provide expert communications and media advice to managers, teams and senior leaders.
• Create engaging content for digital channels, including websites, social media and email communications.
• Lead and support internal communications activities to keep colleagues informed and engaged.
• Organise and support events, campaigns, photography, filming and stakeholder engagement activities.
• Monitor media coverage and communications performance, using insight to improve future activity.
• Support the management of sensitive, high-profile and crisis communications issues when required.

About us

We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 5,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people's homes, in community clinics and bases. Some staff work from one of our 10 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increase the numbers of people who use out services.