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Care Coordinator/ Triage Practitioner
East London NHS Foundation Trust View all jobs
Posted 5 day(s) ago
Reference: 363-BED8291249
Job summary
The Biggleswade and Ampthill CMHTs are recruiting a community mental health nurse or social worker to join our team as a triage practitioner.
You will be part of The Mid Bedfordshire Community Mental Health Services. Our team is part of the Mental Health Transformation of services and our new blended team where our voluntary service colleagues are fully embedded within the team. This is an exciting time to join this expanding, developing, and modern service.If you are looking to be innovative, a team player, and want to be part of a supportive, progressive, and effective team, then this will be the post for you.
We are interested in what you want from your career, to grow and develop for your continuing professional development and we will work closely with you to focus on and to tailor your individual needs as a nurse or social work professional.The post holder will have a particular focus on our 'front door'. You will hold a caseload and work within the principles of the agreed model of care for the service as laid down in the Operational Policy. The post holder will work as an autonomous practitioner within an integrated Multi-disciplinary team. This will involve the assessment, planning, implementation, and evaluation of the care provided and will liaise with all agencies involved with the client.Come And Join The Team!
If you would like to visit us or call for an informal chat please feel free.Call Amy Bagshaw on 01767 224922
Main duties of the job
Undertake specialist and comprehensive assessment of needs at the 'front door' to the service
Use tools such as Dialog+ to co-ordinate care for a defined caseload
Practice within professional guidelines and promote professional practice in the clinical area.
Ensure high standards and accurate verbal/written communication about patient care with all team members.
Put service users at the center of everything achieved, taking responsibility for the development and delivery of evidence-based practice, ensuring that it supports and reflects service users' individual needs, Trust objectives, and professional guidance.
Work to values that include self-determination, empowerment, and choice for service users
Work in partnership with service users and empower them to draw on their strengths and assets, and set goals they would like to achieve in all aspects of their lives.
If you are a registered Mental Health Nurse you may be required to support the effective operation of our depot clinic and undertake physical health assessments, although this will not be the core element of the role.
About us
Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
Details
Date posted
28 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
363-BED8291249
Job locations
Biggleswade Hospital, Spring House
Potton Road
Biggleswade
SG18 0EL
United Kingdom
Job description
Job responsibilities
Comprehensive needs assessment and care planning - ensuring this is holistic, person-centred, and co-produced
DIALOG+.Specialist clinical assessments and care delivery in line with best and evidence based practice, with reference to NICE recommendations
Case management
Crisis Intervention
Safeguarding - awareness, alert raising and acting as enquiry officer
Awareness and implementation of MHA and relevant legal frameworks. Good report writing and presentation of case
Trauma informed practice
Carers' support and psycho-education
Liaison and interface with other agencies
Ensuring that a service user centred multi-disciplinary approach to care is present
To take an active role in direct service user care and act as a role model at all times
Demonstrate an understanding of the Care Act associated responsibilities within your role, and if you are a registered social worker, complete statutory assessments under Care Act 2014
Ensuring that care reflects individual and cultural needs taking into account any reasonable adjustments that may be required
Understand and apply the aims and principles of health promotion, protection and improvement and the prevention of ill health when engaging with people
Undertake training and assessment to expand clinical skills and knowledge relevant to clinical practice needs.
Ensure that the clinical environment is pleasant, clean, comfortable and suitable for use at all times liaising with other departments as necessary.
Risk assessment and comprehensive risk management
Relapse prevention and early warning signsMedication administration & management inclusive of concordance and side-effect monitoring. Participation in depot/ clozapine clinic (registered nurses only)
Reflective practice
Maintaining accurate and timely records
Completing outcome measures at the start and end of each clinical episode
Participation in audits and quality improvement projects
Job description
Job responsibilities
Comprehensive needs assessment and care planning - ensuring this is holistic, person-centred, and co-produced
DIALOG+.Specialist clinical assessments and care delivery in line with best and evidence based practice, with reference to NICE recommendations
Case management
Crisis Intervention
Safeguarding - awareness, alert raising and acting as enquiry officer
Awareness and implementation of MHA and relevant legal frameworks. Good report writing and presentation of case
Trauma informed practice
Carers' support and psycho-education
Liaison and interface with other agencies
Ensuring that a service user centred multi-disciplinary approach to care is present
To take an active role in direct service user care and act as a role model at all times
Demonstrate an understanding of the Care Act associated responsibilities within your role, and if you are a registered social worker, complete statutory assessments under Care Act 2014
Ensuring that care reflects individual and cultural needs taking into account any reasonable adjustments that may be required
Understand and apply the aims and principles of health promotion, protection and improvement and the prevention of ill health when engaging with people
Undertake training and assessment to expand clinical skills and knowledge relevant to clinical practice needs.
Ensure that the clinical environment is pleasant, clean, comfortable and suitable for use at all times liaising with other departments as necessary.
Risk assessment and comprehensive risk management
Relapse prevention and early warning signsMedication administration & management inclusive of concordance and side-effect monitoring. Participation in depot/ clozapine clinic (registered nurses only)
Reflective practice
Maintaining accurate and timely records
Completing outcome measures at the start and end of each clinical episode
Participation in audits and quality improvement projects
Person Specification
Education/ Qualification/ Training
Essential
- oProfessional Qualification - Nursing or Social Worker
- oRegistered with NMC or Social Work England
- oEvidence of further training and developmen
Experience
Essential
- oExperience of working in Community Mental Health or Social Care.
- oExperience of Recovery Focused interventions.
- oExperience of using Information and Communication Technology to deliver clinical practice.
- oExperience of working within a multi-disciplinary team.
- oExperience of managing a full caseload.
Knowledge & Skills
Essential
- oSkilled at assessing need and risk, and demonstrating professional curiosity
- oGood understanding of mental health conditions and treatment options in line with NICE Guidance
- oAbility to analyse complex information and evidence well-reasoned decision making within oral and written information
- oAbility to develop co-produced plans, addressing specific identified needs and meet goals
- oAbility to apply recovery values and principles in day-to-day work.
- oAbility to maintain professional boundaries and work effectively with service users, colleagues and other agencies.
Person Specification
Education/ Qualification/ Training
Essential
- oProfessional Qualification - Nursing or Social Worker
- oRegistered with NMC or Social Work England
- oEvidence of further training and developmen
Experience
Essential
- oExperience of working in Community Mental Health or Social Care.
- oExperience of Recovery Focused interventions.
- oExperience of using Information and Communication Technology to deliver clinical practice.
- oExperience of working within a multi-disciplinary team.
- oExperience of managing a full caseload.
Knowledge & Skills
Essential
- oSkilled at assessing need and risk, and demonstrating professional curiosity
- oGood understanding of mental health conditions and treatment options in line with NICE Guidance
- oAbility to analyse complex information and evidence well-reasoned decision making within oral and written information
- oAbility to develop co-produced plans, addressing specific identified needs and meet goals
- oAbility to apply recovery values and principles in day-to-day work.
- oAbility to maintain professional boundaries and work effectively with service users, colleagues and other agencies.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
East London NHS Foundation Trust
Address
Biggleswade Hospital, Spring House
Potton Road
Biggleswade
SG18 0EL
United Kingdom
Employer's website
https://www.elft.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
East London NHS Foundation Trust
Address
Biggleswade Hospital, Spring House
Potton Road
Biggleswade
SG18 0EL
United Kingdom
Employer's website
https://www.elft.nhs.uk/ (Opens in a new tab)