Job summary

Pharmacy@UHB Ltd is a wholly owned subsidiary company of University Hospitals Birmingham. We provide a pharmacy service for Queen Elizabeth and Heartlands Hospitals and are currently recruiting Pharmacy Assistants for our Heartlands site.

We provide a service to outpatients and patients due to be discharged from hospital. This varied role would involve working in the two pharmacies as the face of the pharmacy, greeting patients, staff and visitors and providing the best care possible to our patients whilst supporting the wider pharmacy team.

The role is a great introduction to pharmacy and previous Pharmacy Assistants have successfully been supported through further training to qualify as a Pharmacy Dispenser within the company. We offer an excellent environment to learn the fundamentals of pharmacy or further develop pharmacy skills. We encourage applications from those with or without pharmacy experience but experience of working with customers or patients in a customer service role is essential. Other strongly desirable qualities include flexibility, attention to detail and good IT proficiency.

This post is for 35 hours per week.

Main duties of the job

Successful applicants will join our existing Pharmacy Assistant team to greet patients at the pharmacy counter and over the phone, make over the counter medicines sales, perform administrations roles to allow timely discharge of patients from wards, be involved with stock control, and various other roles which support the wider pharmacy team.

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.