Job summary

District Nursing Administrator - Band 3

An opportunity has arisen for Administrators in the District Nursing Service working in the borough of Enfield.

Candidates will be prepared to travel around the borough providing administrative support to busy district nursing teams, as well as also being part of a busy district nursing referrals office taking calls from the public, processing referrals from hospitals and GP surgeries around the borough.

The successful candidate will have a good knowledge of patient information systems; have excellent interpersonal and communication skills and experience of working within a team.

Main duties of the job

Main duties of the job

• To take referrals and messages ensuring they are logged and passed on to the appropriate clinician in line with indicative urgency. To liaise with patients and their carers, relatives, Social Services, members of the Primary Healthcare Team and any other agencies as appropriate, maintaining confidentiality and treating all situations with sensitivity and tact.
• To record referrals and retrieve patient information using the RiO Data Management System.
• To scan referrals and upload them into the patient information system in an accurate and secure manner.
• To disseminate other information to clinical teams and managers as requested.

About us

North Mid is part of North Central London integrated care system - consisting of the NHS and Local authority organisations in Camden, Islington, Barnet, Enfield and Haringey. As with other ICS's, we are working increasingly closely with partners and indeed many of our financial and performance objectives are measured at this system level. Whilst all organisations remain as standalone, statutory bodies we have an ICS infrastructure for making shared decisions and agreeing shared approaches.

We are proud of our staff and want to ensure their training allows them to provide excellent clinical care. We are also a training unit for medical students from UCL and St George's University Grenada, and for nursing and midwifery students from Middlesex and City Universities.

Details

Date posted

01 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£30,630 to £32,346 a year Per annum

Contract

Permanent

Working pattern

Full-time

Reference number

391-NMUH-8077936

Job locations

St Michael Site, Pine Lodge, DN Managers office

Gater Drive

Enfield

EN2 0JB

United Kingdom

Job description

Job responsibilities

Please kindly refer to the job description and person specification that is attached to the vacancy profile

Job description Job responsibilities Please kindly refer to the job description and person specification that is attached to the vacancy profile

Person Specification

Education & Professional Qualifications

Essential

• NVQ Level 3 in Business administration or customer care, or equivalent experience

Experience

Essential

• Experience of clinic and/or reception work
• Managing busy workload and conflicting priorities

Desirable

• Handling confidential and sensitive information in accordance with the Data Protection Act

Skills and aptitudes

Essential

• Demonstrates excellent intrapersonal, verbal, and written communication skills.
• Good knowledge and proficiency of Microsoft packages to include Word, Excel, PowerPoint, Outlook
• Ability to plan, prioritise and organise a number of activities and continually reprioritise to meet tight, conflicting and often changing deadlines

Personal Qualities & attributes

Essential

• Ability to work as a member of a team
• Flexible, responsive approach to work.
• Able to deal very sensitively and non - confrontationally with colleagues, patients, and relatives.

Others

Essential

• Demonstrable ability to meet Trust values
• oFull driving licence, appropriate insurance for business purposes. oAble to drive or move between bases when required.

Person Specification Education & Professional Qualifications Essential NVQ Level 3 in Business administration or customer care, or equivalent experience Experience Essential Experience of clinic and/or reception work Managing busy workload and conflicting priorities Desirable Handling confidential and sensitive information in accordance with the Data Protection Act Skills and aptitudes Essential Demonstrates excellent intrapersonal, verbal, and written communication skills. Good knowledge and proficiency of Microsoft packages to include Word, Excel, PowerPoint, Outlook Ability to plan, prioritise and organise a number of activities and continually reprioritise to meet tight, conflicting and often changing deadlines Personal Qualities & attributes Essential Ability to work as a member of a team Flexible, responsive approach to work. Able to deal very sensitively and non - confrontationally with colleagues, patients, and relatives. Others Essential Demonstrable ability to meet Trust values oFull driving licence, appropriate insurance for business purposes. oAble to drive or move between bases when required.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Royal Free London NHS Foundation Trust

Address

St Michael Site, Pine Lodge, DN Managers office

Gater Drive

Enfield

EN2 0JB

United Kingdom

Employer's website

https://www.royalfreelondonjobs.co.uk/ (Opens in a new tab)

Employer details

Employer name

Royal Free London NHS Foundation Trust

Address

St Michael Site, Pine Lodge, DN Managers office

Gater Drive

Enfield

EN2 0JB

United Kingdom

Employer's website

https://www.royalfreelondonjobs.co.uk/ (Opens in a new tab)