St. Mary's Hospice

Patient Flow Co Ordinator

St. Mary's Hospice View all jobs


North East England
Permanent
Admin and Clerical

Posted 1 month(s) ago

Reference: 2313067


Job summary

In this key role, you will coordinate the patient pathway from the point of referral, working closely with families, doctors, ward teams and the discharge coordinators to ensure clear communication and seamless transitions throughout care. Key Responsibilities Coordinate the patient journey from point of referral Communicate effectively with patients, families and multidisciplinary teams Maintain and track patient information using EMIS and Excel Support efficient admissions, transfers and discharges Ensure every patient and family experience is as smooth and supportive as possible Uphold and reflect the values of the hospice in all interactions

Main duties of the job

Excellent communication and organisational skills IT literate, with experience using systems such as EMIS and Excel Ability to manage multiple priorities A compassionate, patient-centered approach

About us

St Marys Hospice provides care and comfort for patients living with any life shortening illness or long-term condition and their family. We support people from the moment of diagnosis and their families for longer.

Details
Date posted

01 September 2026

Pay scheme

Other

Salary

£29,660 to £29,660 a year

Contract

Permanent

Working pattern

Full-time

Reference number

VPE56660F3

Job locations

Cumbria

LA12 7JP

United Kingdom


Job description
Job responsibilities

Were looking for an organised and compassionate Patient Flow Coordinator to help ensure a smooth and supportive journey for patients and their families.

In this key role, you will coordinate the patient pathway from the point of referral, working closely with families, doctors, ward teams and the discharge coordinators to ensure clear communication and seamless transitions throughout care.

Key Responsibilities

  • Coordinate the patient journey from point of referral
  • Communicate effectively with patients, families and multidisciplinary teams
  • Maintain and track patient information using EMIS and Excel
  • Support efficient admissions, transfers and discharges
  • Ensure every patient and family experience is as smooth and supportive as possible
  • Uphold and reflect the values of the hospice in all interactions

What Were Looking For

  • Excellent communication and organisational skills
  • IT literate, with experience using systems such as EMIS and Excel
  • Ability to manage multiple priorities
  • A compassionate, patient-centred approach

Hours

  • Mon- Saturday 7:00- 15:00 or 08:00- 16:00 as suits

Make a difference by helping every patients journey run smoothly, with dignity and care.

Job description
Job responsibilities

Were looking for an organised and compassionate Patient Flow Coordinator to help ensure a smooth and supportive journey for patients and their families.

In this key role, you will coordinate the patient pathway from the point of referral, working closely with families, doctors, ward teams and the discharge coordinators to ensure clear communication and seamless transitions throughout care.

Key Responsibilities

  • Coordinate the patient journey from point of referral
  • Communicate effectively with patients, families and multidisciplinary teams
  • Maintain and track patient information using EMIS and Excel
  • Support efficient admissions, transfers and discharges
  • Ensure every patient and family experience is as smooth and supportive as possible
  • Uphold and reflect the values of the hospice in all interactions

What Were Looking For

  • Excellent communication and organisational skills
  • IT literate, with experience using systems such as EMIS and Excel
  • Ability to manage multiple priorities
  • A compassionate, patient-centred approach

Hours

  • Mon- Saturday 7:00- 15:00 or 08:00- 16:00 as suits

Make a difference by helping every patients journey run smoothly, with dignity and care.

Person Specification
General Requirements
Essential
  • Please refer to job description above
Desirable
  • Please refer to job description above
Person Specification
General Requirements
Essential
  • Please refer to job description above
Desirable
  • Please refer to job description above
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details
Employer name

St. Mary's Hospice

Address

Cumbria

LA12 7JP

United Kingdom


Employer's website

https://www.stmaryshospice.org.uk/ (Opens in a new tab)

Employer details
Employer name

St. Mary's Hospice

Address

Cumbria

LA12 7JP

United Kingdom


Employer's website

https://www.stmaryshospice.org.uk/ (Opens in a new tab)