Job summary

An exciting opportunity has arisen to join our reception team.

We are a practitioner led service committed to delivering high quality care to the local population of Petersfield and the surrounding areas. The UTC operates 08:00 -- 20:00 hours, 365 days a year, offering treatment for both minor injury and minor illness to adults and children. Patients can pre-book appointments through NHS 111 as well as walk-in attendance.

Good communication skills are essential when dealing with patients both in person and via the telephone. A professional and sensitive manner is required to be always maintained. The post holder will be required to liaise with patients and therefore requires courtesy, discretion, and confidentiality at all times.

We are happy to consider either full time or part time applicants for the positions.

For further details / informal visits, please contact Lisa Gordon, Senior Reception/Admin Lead on the contact details provided. [email protected] Telephone 02382311650

At present, the Trust is unable to offer Skilled Worker visa sponsorship for this post. Applicants must have the right to work in the UK at the time of application.

Main duties of the job

This is a patient facing role. The successful applicants should be an experienced receptionist, with good communication and organisational skills. Duties will include booking patients into the department, taking telephone enquiries and referring them to the appropriate practitioner, monitoring the booked 111 appointments, data collection, arranging out-patient clinic appointments and general administrative support for the clinical lead and practitioners. Proficiency in computing skills will be required though training on the specific computer systems used will be given.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.

Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.

We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.

Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence