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Housekeeper - Maternity
East and North Hertfordshire Teaching NHS Trust View all jobs
Posted 1 month(s) ago
Reference: 2313118
Job summary
We are recruiting for a Housekeeper - Maternity who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
You will be responsible for the provision of a high-quality service by meeting and greeting visitors to the ward. You will support the ward manager and the ward clinical team in ensuring a customer friendly approach is used in interactions with patients and stakeholders.
You will also support the general running of the ward by being involved in general organisational.
At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.
Main duties of the job
You will serve the meals and drinks to our patients throughout the shift.
Do ordering and stocking up of the wards products.
Ensure kitchen is cleaned and efficient running.
Communicate with the patients and relatives of their nutritional needs.
About us
At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
o The Lister Hospital, Stevenage
o New Queen Elizabeth II (New QEII), Welwyn Garden City
o Hertford County, Hertford
o Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.
We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Details
Date posted
01 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year per annum pro rata
Contract
Permanent
Working pattern
Part-time, Job share
Reference number
361-W&C-8085936
Job locations
Lister Hospital
Coreys Mill Lane
Stevenage
SG1 4AB
United Kingdom
Job description
Job responsibilities
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
Job description
Job responsibilities
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
Person Specification
Previous Experience
Essential
- Clear and polite telephone and verbal communications.
- Ability to work closely with all grades of staff.
- Dealing with enquiries/complaints
- Adaptability, ability to prioritise work, especially under pressure.
- Customer service focused environment.
Desirable
- Previous employment within the NHS within a hospital environment or hotel industry.
- Training in food hygiene
- Training in cleaning standards/small maintenance tasks.
Skills
Essential
- Motivation and initiative to work alone, and within a team.
- Able to organise and ensure that the environment is conducive to health care.
- Politeness, approachable with all patients, staff, and visitors.
- Confidentiality
- Flexible/adaptable.
Knowledge
Essential
- Knowledge of Health and safety Issues
- Clerical Procedures and Ordering of Supplies
- Working with the public
Desirable
- Patients' nutritional needs
- Waste Management
- Infection control issues
Qualifications / Training
Essential
- Basic general education - English & Math
- Computer Literate
Person Specification
Previous Experience
Essential
- Clear and polite telephone and verbal communications.
- Ability to work closely with all grades of staff.
- Dealing with enquiries/complaints
- Adaptability, ability to prioritise work, especially under pressure.
- Customer service focused environment.
Desirable
- Previous employment within the NHS within a hospital environment or hotel industry.
- Training in food hygiene
- Training in cleaning standards/small maintenance tasks.
Skills
Essential
- Motivation and initiative to work alone, and within a team.
- Able to organise and ensure that the environment is conducive to health care.
- Politeness, approachable with all patients, staff, and visitors.
- Confidentiality
- Flexible/adaptable.
Knowledge
Essential
- Knowledge of Health and safety Issues
- Clerical Procedures and Ordering of Supplies
- Working with the public
Desirable
- Patients' nutritional needs
- Waste Management
- Infection control issues
Qualifications / Training
Essential
- Basic general education - English & Math
- Computer Literate
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
East and North Hertfordshire Teaching NHS Trust
Address
Lister Hospital
Coreys Mill Lane
Stevenage
SG1 4AB
United Kingdom
Employer's website
https://www.enherts-tr.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
East and North Hertfordshire Teaching NHS Trust
Address
Lister Hospital
Coreys Mill Lane
Stevenage
SG1 4AB
United Kingdom
Employer's website
https://www.enherts-tr.nhs.uk/ (Opens in a new tab)