Job summary

We are looking for an organised and proactive Administrator to support the Guardian of Safe and Flexible Working in ensuring compliance with the 2026 Terms and Conditions for Resident Doctors. In this varied role, you will provide high-quality administrative support, monitor and manage exception reporting processes, maintain accurate records and databases, and produce regular reports to support decision making.

You will be a key point of contact for resident doctors, educational supervisors and managers, providing advice, coordinating communications and helping to ensure contractual deadlines are met. The role also involves analysing data, identifying trends, escalating immediate safety concerns and supporting the Resident Doctor Forum.

The successful candidate will have experience in an office environment, strong IT skills, including Microsoft Office, and the ability to manipulate data and produce reports. Excellent communication, organisational and interpersonal skills are essential, along with the ability to work independently and handle confidential information professionally.

This is an excellent role for someone who enjoys working with data, coordinating processes and contributing to the delivery of safe and effective healthcare services.

Main duties of the job

Provide a professional, effective and efficient administrative support function to the Guardian.

Collate and provide information to support Health Board compliance with the 2026 Terms and Conditions for Resident Doctors.

Receive, and where necessary, escalate exception reports.

Compile weekly and quarterly reports.

About us

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.

Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.

CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.

Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:

o We listen, learn, and improve

o We treat everyone with respect

o We work together as one team

CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.

At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.