Job summary

We are looking for a caring, motivated Healthcare Support Worker to join our friendly multidisciplinary team, providing care to patients in their own homes and residential care settings.

You will:

Carry out independent visits to patients in the community.

Deliver high-quality, person-centred care.

Work closely with nurses, therapists and other members of the multidisciplinary team.

Monitor and report changes in patients' conditions.

A wide range of healthcare support skills.

Ability to work independently and as part of a team.

Good communication and organisational skills.

Ability to meet the travel requirements of the role and willingness to travel across the Droitwich, Ombersley and Rural patch.

This is a 7-day service with shifts starting at 7:30 am, 9:00 am or 10:30 am. The latest finish time is 6:30 pm, including weekend and bank holiday working on a rota basis.

If you enjoy community working and making a difference to patients' lives, we'd love to hear from you.

Please note the Trust will not routinely provide sponsorship to work for this role. Employment on a time limited visa doesn't guarantee sponsorship at point of expiry.

Main duties of the job

As a Band 3 Healthcare Support Worker within the team, you will provide high-quality, person-centred care to patients in their own homes, supporting them to maintain their independence and wellbeing. Working under the direction of registered nurses, you will assist with personal care, monitoring and recording observations, wound care, catheter care, simple dressings, and other delegated clinical tasks. You will identify and report changes in patients' conditions, maintain accurate clinical records, and contribute to care planning. The role involves travelling between patients' homes, working collaboratively with the wider multidisciplinary team, and promoting dignity, respect and patient choice always. You will also support health promotion, infection prevention and ensure equipment is used safely in line with Trust policies.

About us

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer;

• 27 days leave plus bank holidays, increasing up to 33 days with long service
• Generous NHS pension and enhanced pay when you work unsocial hours
• Flexible and agile working opportunities
• Great maternity, paternity, and adoption support
• Wide range of supportive staff networks
• Health and wellbeing opportunities

If you would like to know more, please visit our website.

We encourage you to read the attached applicant guidance notes.

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