Job summary

The Clinical Business Manager (CBM) for the Division of Medicine will provide dynamic and visible operational leadership across a complex portfolio of services, ensuring the delivery of safe, high-quality, patient-centred care. The post holder will work in partnership with clinical, nursing and corporate colleagues to lead service performance, operational delivery and strategic transformation programmes, with a particular focus on Urgent and Emergency Care (UEC) pathways and improving patient flow across the health system.

Main duties of the job

The CBM will have responsibility for driving performance against key operational and constitutional standards, including 4-hour Emergency Department performance, reduction in 12-hour waits, elective and non-elective recovery targets, and delivery of agreed quality, workforce and financial objectives. They will provide strong leadership to multidisciplinary teams, fostering a culture of accountability, collaboration, continuous improvement and excellence in patient care.

The successful candidate will be a highly motivated, resilient and forward-thinking leader with a strong understanding of UEC systems, acute hospital operations and service transformation. They will play a pivotal role in leading and implementing changes to the Acute Medicine model, identifying opportunities for innovation and improvement, and ensuring services are responsive to the changing needs of patients and the organisation.

As a key member of the divisional leadership team, the post holder will demonstrate excellent stakeholder management skills, the ability to influence across organisational boundaries, and a commitment to delivering sustainable improvements that enhance patient outcomes, staff experience and operational performance. They will champion a patient-centred approach in all aspects of service delivery, ensuring that quality, safety and experience remain at the heart of decision-making

About us

We have 10000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.

Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.

You'll have access to varied development opportunities, learn new skills, meet fab people & do things you'd never have done. You'll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.

You'll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something really to be proud of.