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Senior Management Support Administrator
Norfolk & Suffolk Foundation NHS Trust View all jobs
Posted 28 day(s) ago
Reference: 2322107
Job summary
Are you an experienced administrator looking for a new and exciting opportunity?
Do you have excellent communications skills and a keen eye for detail?
Can you effectively manage multiple tasks and priorities?
If you have said 'Yes' to each of the above then we might just have the role for you...
Main duties of the job
A vacancy has arisen for aSenior Management Support Administrator supporting the West Suffolk Locality senior leadership team. The post is being offered on a fixed term basis and will be part time 22.5 hours per week, based at Wedgewood House, Bury St Edmunds.
The successful applicant will need to demonstrate the ability to manage a busy and varied workload, in a sometimes demanding office environment. You should be able to prioritise your work effectively, have excellent communication skills, and work as part of a team or alone using your own initiative and forward thinking. The role will require management of other staff members so experience of supervising staff will be an advantage.
Tasks will include, but not be limited to, minutes of meetings, transcribing, supervision of staff, diary management for senior leadership team, staff training and recruitment, dealing with investigations, providing meeting support including monitoring and updating locality action logs and spreadsheets. You will need to be a focused individual, have excellent organisational ability, a good telephone manner, flexibility and a good work ethic that supports the Trust's values. It is essential you have good skills in MS Office, especially Word and Excel. Travel to meetings/other sites is also occasionally required.
About us
Experience working in an NHS or Health Care setting would be an advantage, as would familiarity with Trust systems, however full training will be given.
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established nursing networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.
Details
Date posted
04 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year pro rata
Contract
Fixed term
Duration
6 months
Working pattern
Part-time
Reference number
246-WSU8201993-A
Job locations
Wedgewood House
Hardwick Lane
Bury St Edmunds
IP33 2QZ
United Kingdom
Job description
Job responsibilities
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
Some of the benefits you can expect:
- NHS pension
- a comprehensive in house & external training programmes
- career progression
- starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
- staff physio service
- NHS discounts and many mor
Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.
We are working hard to maintain usual recruitment process however please be aware that we may ask you to be interviewed via MS Teams rather than in person. Please also bear with us as we endeavour to recruit as many people as we can in unprecedented times.
Please visit our Facebook and Twitter page @NSFTjobs
Job description
Job responsibilities
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
Some of the benefits you can expect:
- NHS pension
- a comprehensive in house & external training programmes
- career progression
- starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
- staff physio service
- NHS discounts and many mor
Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.
We are working hard to maintain usual recruitment process however please be aware that we may ask you to be interviewed via MS Teams rather than in person. Please also bear with us as we endeavour to recruit as many people as we can in unprecedented times.
Please visit our Facebook and Twitter page @NSFTjobs
Person Specification
Qualifications
Essential
- Pitman/RSA III Typing / Word Processing or equivalent secretarial experience at advanced level.
- NVQ 3 Business Administration or equivalent or willing to work towards.
- NVQ 2 Customer Services or working towards.
Experience
Essential
- Understanding and experience in a full range of secretarial procedures and systems gained through senior level.
- Working under pressure.
- Working on own initiative with minimal supervision.
- Ability to work with senior members of staff across a large organisation.
- Experience of working at PA level.
- Supervision of staff.
Desirable
- Day to day line management.
Skills
Essential
- Excellent communication skills.
- Ability to prioritise.
- Interpersonal skills including taking a proactive diplomatic approach and ensuring confidentiality at all times
- Ability to co-ordinate and prioritise management diaries.
- ICT skills including Microsoft.
- Good standard of literacy and numeracy.
Knowledge
Essential
- Maintaining administrative systems
Desirable
- Knowledge of NHS policy / procedures.
- Establishing / reviewing administrative systems.
Other
Essential
- Able to work proactively with minimal supervision.
- Able to work to strict deadlines and to prioritise own and others' workload.
- Problem solving skills.
Person Specification
Qualifications
Essential
- Pitman/RSA III Typing / Word Processing or equivalent secretarial experience at advanced level.
- NVQ 3 Business Administration or equivalent or willing to work towards.
- NVQ 2 Customer Services or working towards.
Experience
Essential
- Understanding and experience in a full range of secretarial procedures and systems gained through senior level.
- Working under pressure.
- Working on own initiative with minimal supervision.
- Ability to work with senior members of staff across a large organisation.
- Experience of working at PA level.
- Supervision of staff.
Desirable
- Day to day line management.
Skills
Essential
- Excellent communication skills.
- Ability to prioritise.
- Interpersonal skills including taking a proactive diplomatic approach and ensuring confidentiality at all times
- Ability to co-ordinate and prioritise management diaries.
- ICT skills including Microsoft.
- Good standard of literacy and numeracy.
Knowledge
Essential
- Maintaining administrative systems
Desirable
- Knowledge of NHS policy / procedures.
- Establishing / reviewing administrative systems.
Other
Essential
- Able to work proactively with minimal supervision.
- Able to work to strict deadlines and to prioritise own and others' workload.
- Problem solving skills.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Norfolk & Suffolk Foundation NHS Trust
Address
Wedgewood House
Hardwick Lane
Bury St Edmunds
IP33 2QZ
United Kingdom
Employer's website
https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)
Employer details
Employer name
Norfolk & Suffolk Foundation NHS Trust
Address
Wedgewood House
Hardwick Lane
Bury St Edmunds
IP33 2QZ
United Kingdom
Employer's website
https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)