Job description

Job responsibilities

Helping others improve and turn their lives around theres no better feeling. Its what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

Cygnet Group are looking for a friendly, professional Receptionist with a passion for making a difference to join our team at Cygnet Hospital Wolverhampton.

At Cygnet Hosptial Wolverhampton you will be working 40 hours per week, working shifts and weekends, helping provide a safe, welcoming environment for colleagues, visitors and the people in our care.

Cygnet Hospital Wolverhampton is our state-of-the-art PICU & Acute hospital for men, in the West Midlands.

The service features two wards. A 12 bed PICU ward and a 17 bed Acute ward. Cygnet Hospital Wolverhampton has a full multi-disciplinary team (MDT) and supports the acute needs of adults requiring rapid access to mental health services, including those who may need an intensive care environment.

Were focused on length of stay and making sure individuals move as quickly and safely as possible from our services to the most appropriate and least restrictive environment for them. Individuals can step down through the pathways available within Cygnet services.

Referrals can come to us from all areas, including other acute services and prison services.

Your day-to-day at Cygnet Hospital Wolverhampton:

• Provide a professional, welcoming reception experience

• Greet visitors & notify the appropriate member of staff of their arrival

• Ensure visitors s ign in & out, and that patients leaving & returning are recorded appropriately

• Answer & transfer all incoming calls & take messages where appropriate

• Sort & distribute post

• Assist with general office duties as required

• Keep the reception area clean & tidy

• Promote the safety & security of all site users & ensure all staff comply with security protocols

Why Cygnet? Well offer you

• Salary: £28,050 per annum

• Strong career progression opportunities

• Expert supervision & support

• Employee referral scheme

• Pension scheme

You are...

• An experienced receptionist/administrator used to working with customers/clients - ideally within the healthcare sector.

• Organised, naturally helpful & a good multi-tasker

• Computer literate including Windows/Word/Excel/Outlook or equivalent

• Knowledgeable of telephone systems and maintaining a professional telephone manner.

• Polite, friendly & approachable with excellent communication skills

• GCSE Maths & English qualified, with a good level of numeracy & literacy

• Diligent & accurate, with an eye for detail & an understanding of confidentiality

Please note that successful candidates will be required to undergo an enhanced DBS check.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible

What next?

If you care about making a difference we want to talk to you.

Click the button to apply

Person Specification

General Requirements

Essential

• Please refer to job description above

Desirable

• Please refer to job description above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Cygnet Health Care

Address

Wolverhampton

WV11 1UH

United Kingdom

Employer's website

https://www.cygnethealth.co.uk/ (Opens in a new tab)