Job summary

Are you an experienced, organised, compassionate and proactive Medical Secretary looking to make a real difference to children and families?Join our friendly Community Child Health team at Kaleidoscope, where you will work as part of a small team of medical secretaries providing vital support to Consultants, Specialty Doctors and multidisciplinary teams delivering care to children and young people across Lewisham. In this rewarding role, you will manage correspondence, referrals, patient administration, and diary management, helping ensure children and families receive a high-quality service. You will be a key point of contact for families, clinicians, GPs and partner organisations.We're looking for someone with excellent communication and organisational skills, who is approachable, adaptable and committed to delivering outstanding administrative support. If you enjoy working collaboratively, building strong relationships and making things happen in a busy environment, we'd love to hear from you.

Main duties of the job

The Medical Secretary provides comprehensive secretarial and administrative support to consultants, speciality doctors and clinical teams within Community Paediatrics. The post holder is responsible for managing correspondence, diary co-ordination, patient administration, referrals and medico-legal documents, ensuring services are delivered efficiently, professionally and within agreed timescales. The role acts as a key point of contact for families, clinicians, GPs and partner organisations, maintaining high standards of confidentiality, customer service and administrative quality.

About us

Please refer to the Applicant Guide via the link below for key information:- Applying to LGT Guide - Key Information for Applicants

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:

• Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
• Widening access (anchor institution) and employability
• Improving the experience of staff with disability
• Improving the EDI literacy and confidence of trust staff through training and development
• Making equalities mainstream

Details

Date posted

08 September 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,392 to £31,157 a year per annum plus HCAS

Contract

Fixed term

Duration

10 months

Working pattern

Full-time

Reference number

197-RF8691

Job locations

Kaleidoscope Centre for Children and Young People

32 Rushey Green

Catford

SE6 4JF

United Kingdom

Job description

Job responsibilities

• Provide a high- quality secretarial service to consultants, specialty doctors, and clinical teams, ensuring workloads are prioritised and completed within agreed timescales.
• Act as the first point of contact for Consultants and the team, responding professionally to enquiries from GPs, families, staff and external agencies
• To maintain confidentiality at all times.
• Produce accurate clinical and non- clinical correspondence, reports and urgent letters using audio transcription and digital systems
• Manage incoming correspondence, referrals and investigation reports, ensuring timely action and escalation where required.
• Maintain effective working relationships with clinicians, managers, administrative colleagues and wider multidisciplinary teams

See job description for more details

Job description Job responsibilities Provide a high- quality secretarial service to consultants, specialty doctors, and clinical teams, ensuring workloads are prioritised and completed within agreed timescales. Act as the first point of contact for Consultants and the team, responding professionally to enquiries from GPs, families, staff and external agencies To maintain confidentiality at all times. Produce accurate clinical and non- clinical correspondence, reports and urgent letters using audio transcription and digital systems Manage incoming correspondence, referrals and investigation reports, ensuring timely action and escalation where required. Maintain effective working relationships with clinicians, managers, administrative colleagues and wider multidisciplinary teams See job description for more details

Person Specification

Qualifications and Training

Essential

• Good standard of education to at least GCSE standard including Maths and English
• RSA stage 3/OCR Text processing level 3 or equivalent

Desirable

• NVQ level 4 in administration
• EDCL or equivalent

Experience

Essential

• Secretarial and/or administrative experience
• Experience of dealing with the public
• Experience of handling sensitive and confidential information
• Fast and accurate typing/keyboard skills

Desirable

• Experience of working in the NHS
• Experience of using digital dictation systems

Knowledge and Skills

Essential

• Able to use a PC for word processing to a high standard
• Knowledge of Microsoft Office 365 applications
• Able to use databases, spreadsheets, and other software packages to a high standard, to include Excel, Word, PowerPoint,
• Knowledge of office organisation and procedures, including how to set up and maintain office systems
• Understanding of the importance of confidentiality
• Ability to prioritise and manage time-sensitive workloads within defined targets

Desirable

• Knowledge of RIO or similar data base
• Understanding of Confidentiality and Data Protection Act

Person Specification Qualifications and Training Essential Good standard of education to at least GCSE standard including Maths and English RSA stage 3/OCR Text processing level 3 or equivalent Desirable NVQ level 4 in administration EDCL or equivalent Experience Essential Secretarial and/or administrative experience Experience of dealing with the public Experience of handling sensitive and confidential information Fast and accurate typing/keyboard skills Desirable Experience of working in the NHS Experience of using digital dictation systems Knowledge and Skills Essential Able to use a PC for word processing to a high standard Knowledge of Microsoft Office 365 applications Able to use databases, spreadsheets, and other software packages to a high standard, to include Excel, Word, PowerPoint, Knowledge of office organisation and procedures, including how to set up and maintain office systems Understanding of the importance of confidentiality Ability to prioritise and manage time-sensitive workloads within defined targets Desirable Knowledge of RIO or similar data base Understanding of Confidentiality and Data Protection Act

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Lewisham and Greenwich NHS Trust

Address

Kaleidoscope Centre for Children and Young People

32 Rushey Green

Catford

SE6 4JF

United Kingdom

Employer's website

https://www.lewishamandgreenwich.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Lewisham and Greenwich NHS Trust

Address

Kaleidoscope Centre for Children and Young People

32 Rushey Green

Catford

SE6 4JF

United Kingdom

Employer's website

https://www.lewishamandgreenwich.nhs.uk/ (Opens in a new tab)