Job summary

Are you a compassionate and motivated healthcare assistant, looking to make a real difference in primary care? Martlesham Heath Surgery is seeking a dedicated HCA to join our friendly and supportive GP surgery, where patient care, teamwork, and staff wellbeing are at the heart of everything we do. This is a fantastic opportunity to become part of a close-knit multidisciplinary team delivering high-quality care to our local community while developing your clinical skills in a welcoming and encouraging environment. The role can be offered on either a full-time or part-time basis. As part of our multidisciplinary team, you will support clinicians in delivering chronic disease management, health promotion, screening programmes, and preventative care. Every day brings variety, meaningful patient interaction, and the chance to make a real difference.We value our staff and are committed to creating an environment where people feel supported, valued, and encouraged to develop their skills. As a healthcare assistant, you will play an important role be supporting both clinicians and patients across a wide range of clinical and preventative services.

Main duties of the job

• Delivering NHS health checks (ages 40 to 74) and supporting annual reviews for long-term conditions
• Supporting health promotion and wellbeing programmes, including health coaching
• Performing baseline clinical observations including BP, pulse, temperature, oxygen saturation, BMI, and urine analysis
• Facilitating 24-hour blood pressure monitoring
• Undertaking venepuncture and specimen management
• Performing ECGs and other diagnostic tests
• Providing wound care and dressings
• Supporting practice nurses within chronic disease clinics
• Administering vaccinations where appropriate
• Acting as a chaperone when required
• Maintaining clinical equipment, stock levels, and room preparation
• Ensuring accurate patient record documentation
• Supporting practice audits and shared learning activities

About us

We are a friendly, forward-thinking, and close-knit GP surgery located in a pleasant village setting on the outskirts of Ipswich, serving a thriving and engaged patient population.Our team prides itself on creating a warm, supportive environment where every member of staff is valued and where patients receive high-quality, compassionate care. We are proud to hold a Good CQC rating, reflecting our commitment to safe, effective, and patient-centred services. The practice location offers a calm working environment while remaining easily accessible:

• Free on-site parking
• Convenient access to local amenities
• Excellent transport links with easy access to the A12, ideal for commuters

We offer more than just a job we provide an environment where you can grow your career and feel truly valued as part of the team. What we offer:

• A genuinely supportive and inclusive working environment
• A friendly multidisciplinary team that works collaboratively
• A strong commitment to continuous professional development
• Training opportunities and clear pathways for career progression
• A well-managed workload with protected clinical time
• The opportunity to make a meaningful difference to patients lives

Job description

Job responsibilities

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

Person Specification

Qualifications

Desirable

• Training or certification in areas such as:
• - Spirometry
• - ECG recording
• - Injections or vaccinations

Experience

Essential

• Experience working in primary care / GP practice - this is essential, please do not apply if you don't have this experience
• Experience working directly with patients
• Experience working within a confidential healthcare environment
• Ability to record accurate clinical notes
• Experience in phlebotomy
• Good standard of general education
• Completion of core HCA training requirements
• Wound care
• ECG recording
• Patient health checks (height, weight, blood pressure, pulse)
• Excellent written and verbal communication skills
• Strong IT skills
• Professional telephone manner
• Effective time management and organisational skills
• Ability to work both independently and as part of a team
• Strong interpersonal and patient engagement skills

Additional information:

Essential

• Friendly, professional, and approachable
• Flexible, cooperative, and motivated
• Organised and efficient
• Compassionate and empathetic when supporting patients
• Able to remain calm under pressure
• Committed to ongoing professional development
• Reliable and punctual
• Dedicated to supporting the wider practice team
• Flexibility to occasionally work outside core hours may be required to support practice needs.