Job summary

An exciting opportunity has arisen for a motivated and enthusiastic individual to join our Haematology team at University Hospitals of Coventry and Warwickshire NHS trust as a Band 3 Haematology Healthcare Support Worker in our Day Unit and Outpatients department.

The Haematology Healthcare Support worker will assist Doctors and nurses in providing specialist, high quality expert care and support patients (and their carers) with Haematological conditions, delivering holistic, patient centred care according to their changing health care needs.

The applicant should have excellent communication skills and should be able to work with multiprofessional teams.

For further details please contact Mercy Mutsondi, Clinical Manager on [email protected] on 02476965491

Please be advised that sponsorship is not eligible for this post.

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

Successful applicants will be required to provide an immunisation and vaccination report, from either their current UK occupational health provider or their UK GP.

Main duties of the job

• Responsible for own actions, ensuring all patient interactions/observations are communicated to the appropriate healthcare practitioner.
• Show dignity and respect in dealings with patients, staff and visitors.
• Undertake agreed clinical and non-clinical tasks, extending range following training in defined areas. Ensure referral to trained staff and documentation is completed as appropriate.
• Organise own daily workload and undertake tasks independently as well as part of the team whilst also ensuring adherence to department handover.
• Assist with personal patient care needs.
• Complete training and assessment in defined practical skills to aid the trained staff in delivery of optimum patient management e.g. ECG and venepuncture.

About us

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

Details

Date posted

10 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year pro rata per annum

Contract

Permanent

Working pattern

Part-time

Reference number

218-NM-B3-8111434-A

Job locations

University Hospitals Coventry and Warwickshire

Clifford Bridge Road

Coventry

CV2 2DX

United Kingdom

Job description

Job responsibilities

• Ensure stock levels are maintained by utilising ordering systems and assist the trained staff in ordering of specialist supplies and equipment.
• Checking patients observations which includes blood pressure, heart rate, Temperature, oxygen saturations and weights.
• Taking blood and urine samples.
• Assist the designated trained staff with link nurse support and cascade training.
• Supporting nurses on the Haematology Day Unit and also be able to work with minimum supervision on the Haematology outpatient department.
• Support less experienced members of staff in their orientation to the ward and role
• Utilise IT systems to secure accurate and timely patient data
• Support the team in expected clinical events requiring high but unpredictable levels of physical effort according to patient dependency/clinical need
• Support staff and patients exposed to difficult situations arising in the clinical area e.g after receipt of bad news or following an unexpected event.
• Maintain a clean, safe environment ensuring adherence to Trust standards of cleanliness, hygiene and infection control at all times.
• Promote and monitor adherence to Health and Safety and Trust policy designed to protect healthcare staff and patients from known hazards.

For further details of the role please see the attached job description.

Job description Job responsibilities Ensure stock levels are maintained by utilising ordering systems and assist the trained staff in ordering of specialist supplies and equipment. Checking patients observations which includes blood pressure, heart rate, Temperature, oxygen saturations and weights. Taking blood and urine samples. Assist the designated trained staff with link nurse support and cascade training. Supporting nurses on the Haematology Day Unit and also be able to work with minimum supervision on the Haematology outpatient department. Support less experienced members of staff in their orientation to the ward and role Utilise IT systems to secure accurate and timely patient data Support the team in expected clinical events requiring high but unpredictable levels of physical effort according to patient dependency/clinical need Support staff and patients exposed to difficult situations arising in the clinical area e.g after receipt of bad news or following an unexpected event. Maintain a clean, safe environment ensuring adherence to Trust standards of cleanliness, hygiene and infection control at all times. Promote and monitor adherence to Health and Safety and Trust policy designed to protect healthcare staff and patients from known hazards. For further details of the role please see the attached job description.

Person Specification

Qualifications

Essential

• oNVQ Level 3 in care oDemonstrate basic numeracy and literacy skills

Desirable

• oWillingness to undertake further training to expand the role

Experience

Essential

• oRecent clinical experience

Desirable

• oRecent clinical experience in a speciality area

Knowledge

Essential

• oAn understanding of Trust Policy and Procedure

Desirable

• oAn understanding of current issues relating to the NHS.

Skills

Essential

• oCompetent in defined practical skills (e.g. venepuncture) or willingness to undertake oPatient focused. oGood communication and interpersonal skills oCapable of dealing with sensitive and distressing situations oAble to use initiative. oBasic IT skills

Desirable

• oPhlebotomy competent.

Commitment to Trust Values and Behaviours

Essential

• oMust be able to demonstrate behaviours consistent with the Trust's values. (As detailed in UHCW's Values in Action document below) oApplicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience

Person Specification Qualifications Essential oNVQ Level 3 in care oDemonstrate basic numeracy and literacy skills Desirable oWillingness to undertake further training to expand the role Experience Essential oRecent clinical experience Desirable oRecent clinical experience in a speciality area Knowledge Essential oAn understanding of Trust Policy and Procedure Desirable oAn understanding of current issues relating to the NHS. Skills Essential oCompetent in defined practical skills (e.g. venepuncture) or willingness to undertake oPatient focused. oGood communication and interpersonal skills oCapable of dealing with sensitive and distressing situations oAble to use initiative. oBasic IT skills Desirable oPhlebotomy competent. Commitment to Trust Values and Behaviours Essential oMust be able to demonstrate behaviours consistent with the Trust's values. (As detailed in UHCW's Values in Action document below) oApplicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Coventry and Warwickshire NHS Trust

Address

University Hospitals Coventry and Warwickshire

Clifford Bridge Road

Coventry

CV2 2DX

United Kingdom

Employer's website

https://www.jobsatuhcw.co.uk (Opens in a new tab)

Employer details

Employer name

University Hospitals Coventry and Warwickshire NHS Trust

Address

University Hospitals Coventry and Warwickshire

Clifford Bridge Road

Coventry

CV2 2DX

United Kingdom

Employer's website

https://www.jobsatuhcw.co.uk (Opens in a new tab)