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Posted 24 day(s) ago
Reference: 2332922
Job summary
Acacia Ward is pleased to announce a HCA position in our team. We are looking for an enthusiastic and professional individual to join our newly refurbished unit. Acacia Ward has 12 beds where we deliver holistic care of patients and we work closely alongside our MDT whilst caring for patients with acute medical needs and infectious diseases. The goal of the unit is achieve gold standard in infection control whilst ensuring the best quality of care for patients and those important to them.
We are a warm, friendly team of professionals who work closely with members of the multidisciplinary team to provide high quality, holistic, person-centered care, that is evidence-based. We are proud of our workforce and value the diversity and creative strength of our members, and the organisation as a whole.
As part of the recruitment process for this post, candidates will be required to complete an online literacy and numeracy test and only if they pass this, will they be invited to a formal interview.
Main duties of the job
The Senior Healthcare Support Worker will be an integral part of the ward/department team actively taking part in meeting the needs of patients and of the service in accordance with agreed standards under direct supervision of the registered nurses, nurse associates and midwives. The post holder will develop essential competencies though training and practice to ensure safety and quality are the priority.
About us
Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
Details
Date posted
10 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£30,630 to £32,346 a year per annum inc
Contract
Permanent
Working pattern
Full-time
Reference number
259-8287726WXH
Job locations
Whipps Cross University Hospital
London
E11 1NR
United Kingdom
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Person Specification
Qualifications
Essential
- Completion of Care Certificate or equivalent.
- Basic literacy and numeracy skills (English and Math's GCSEs or equivalent)
- Evidence of ongoing personal development.
Desirable
- Level 2 support worker Apprenticeship
Experience
Essential
- Demonstrable experience of working in a clinical healthcare setting.
- Experience of dealing with the public
Skills
Essential
- Evidence of providing high quality care.
- To be aware of incident reporting systems and escalation processes.
- Self-motivated to work under minimal direct supervision.
- Evidence of effective interpersonal skills
- Good communication skills, written and verbal.
- Basic keyboard/ computer skills (e.g. ability to enter patient data onto computer records).
- Contributes to updating patient records,
- To always protect and maintain patient confidentiality and follow information governance policies and procedures.
Desirable
- Prepared to undertake further training to develop the necessary competencies and skills
- Depending on specific service arrangements, to supervise and train more junior staff.
Knowledge
Essential
- Awareness of health and safety at work. e.g: manual handling skills, infection control measures.
- Ability to collect and exchange factual information and data to the multidisciplinary team and ensure data accuracy.
Person Specification
Qualifications
Essential
- Completion of Care Certificate or equivalent.
- Basic literacy and numeracy skills (English and Math's GCSEs or equivalent)
- Evidence of ongoing personal development.
Desirable
- Level 2 support worker Apprenticeship
Experience
Essential
- Demonstrable experience of working in a clinical healthcare setting.
- Experience of dealing with the public
Skills
Essential
- Evidence of providing high quality care.
- To be aware of incident reporting systems and escalation processes.
- Self-motivated to work under minimal direct supervision.
- Evidence of effective interpersonal skills
- Good communication skills, written and verbal.
- Basic keyboard/ computer skills (e.g. ability to enter patient data onto computer records).
- Contributes to updating patient records,
- To always protect and maintain patient confidentiality and follow information governance policies and procedures.
Desirable
- Prepared to undertake further training to develop the necessary competencies and skills
- Depending on specific service arrangements, to supervise and train more junior staff.
Knowledge
Essential
- Awareness of health and safety at work. e.g: manual handling skills, infection control measures.
- Ability to collect and exchange factual information and data to the multidisciplinary team and ensure data accuracy.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Barts Health NHS Trust
Address
Whipps Cross University Hospital
London
E11 1NR
United Kingdom
Employer's website
https://www.bartshealth.nhs.uk (Opens in a new tab)
Employer details
Employer name
Barts Health NHS Trust
Address
Whipps Cross University Hospital
London
E11 1NR
United Kingdom
Employer's website
https://www.bartshealth.nhs.uk (Opens in a new tab)