Job summary

To support on the delivery of a comprehensive, professional, and confidential support function in the provision of Facilities management services.

Facilities teams are responsible for providing safe, clean and supporting environment in which clinical services can operate effectively and covers services such as cleaning, catering, waste management, portering, linen and pest control.

The post holder will work alongside Facilities Managers and their team in delivering effective facilities management services. The job is 37.5 hours per week.

The post is based at Watford Hospital but there may occasionally be a requirement to travel to other sites at Hemel Hempstead and St Albans. Driving license is required.

****** IMPORTANT INFORMATION - PLEASE READ ******

Please note - we are unable to obtain a Certificate of Sponsorship (Work Permit) for this role.

Main duties of the job

To provide admin support to the management and auditing team, typing up and sending out audit reports and compiling monthly reports.

Manage the inbox for all facilities related queries responding where possible or allocating to the appropriate person.

Completing, extracting relevant datix data, ensuring the Datix's are reviewed and compiling relevant reports, and chasing up information.

Organising meetings and taking minutes where applicable.

Using the Micad system to manage pest control and other relevant jobsEnsuring that all catering reports are saved onto the shared.

About us

With a new hospital planned for Watford, work underway to update theatres at St Albans City Hospital and plans for a neighbourhood healthcare centre in Hemel Hempstead, this is an exciting time to join us. We are building on the success of our award-winning virtual hospital and re-imagining models of care, working closely with partners and making the most of advances in digital healthcare. Staff wellbeing and development are a priority, as is the role of innovation in improving clinical care, outcomes and patient experience. Our vision is Excellent patient care, together and our values are to be empowered, compassionate, professional and inclusive. They capture an important balance across what we must all do as individuals and to support others. We offer a variety of flexible working options as we recognise the importance of a good work life balance.www.westhertshospitals.nhs.uk/flexibleworking If you have a disability or long-term health condition and require support or guidance please [email protected] If you are a Service Leaver, Veteran, Military Reserve, Cadet Force Adult Volunteer, or partner/spouse of those serving please tick "Member of the Armed Forces Community" on the application form. We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment.If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion.

Details

Date posted

10 September 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£29,812 to £32,715 a year inc. HCA

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

360-G-11768

Job locations

Watford General Hospital

Watford General Hospital

Watford

WD18 0HB

United Kingdom

Job description

Job responsibilities

Key relationships for this role include Head of Facilities, Facilities Managers (all sites), Waste Manager, Catering and Retail Specialist, Facilities Assurance Officer, All Trust personnel linked with facilities related matters.

Contracted Service Providers linked with facilities and facilities management contracts and other external parties relating to facilities management.

Job description Job responsibilities Key relationships for this role include Head of Facilities, Facilities Managers (all sites), Waste Manager, Catering and Retail Specialist, Facilities Assurance Officer, All Trust personnel linked with facilities related matters. Contracted Service Providers linked with facilities and facilities management contracts and other external parties relating to facilities management.

Person Specification

Education and qualifications

Essential

• NVQ Level 2 Certificate/Diploma in Administration or equivalent experience
• Microsoft Office Packages

Knowledge

Essential

• Good communication skills with all levels of staff / customers/ suppliers
• Office Procedures
• Good written English
• Competent in the use of Microsoft Windows, Word, Excel, Outlook
• Principles of minute taking at meetings.
• Understanding policy and procedural documentation.

Desirable

• Basic Knowledge of: oDatix oIntegra oNHS Supply Chain oAuditing Systems

Experience

Essential

• Proven Administrative Experience
• Experience in Customer Service
• Experience of working in a re-active and pressurised environment.

Desirable

• NHS/Facilities knowledge Meeting administration.

Person Specification Education and qualifications Essential NVQ Level 2 Certificate/Diploma in Administration or equivalent experience Microsoft Office Packages Knowledge Essential Good communication skills with all levels of staff / customers/ suppliers Office Procedures Good written English Competent in the use of Microsoft Windows, Word, Excel, Outlook Principles of minute taking at meetings. Understanding policy and procedural documentation. Desirable Basic Knowledge of: oDatix oIntegra oNHS Supply Chain oAuditing Systems Experience Essential Proven Administrative Experience Experience in Customer Service Experience of working in a re-active and pressurised environment. Desirable NHS/Facilities knowledge Meeting administration.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

West Hertfordshire Teaching Hospitals NHS Trust

Address

Watford General Hospital

Watford General Hospital

Watford

WD18 0HB

United Kingdom

Employer's website

http://www.westhertshospitals.nhs.uk (Opens in a new tab)

Employer details

Employer name

West Hertfordshire Teaching Hospitals NHS Trust

Address

Watford General Hospital

Watford General Hospital

Watford

WD18 0HB

United Kingdom

Employer's website

http://www.westhertshospitals.nhs.uk (Opens in a new tab)